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COVID-19 RESPONSE

COVID-19 Network Update

Comcast operates the largest residential Internet network in the U.S. – from the fiber that stretches across the country to the WiFi networks that keep our homes and devices connected.
We saw an unprecedented shift in network usage, but it was within the capability of our network; and we delivered the speeds and supported the capacity our customers needed.
Overall network usage rose during COVID-19, and we have seen network traffic plateau in most places.

LAST UPDATED: MAY 20, 2020

We know that connectivity matters right now more than ever, and people across the country are relying on us to keep them connected to work, school, and their families as they navigate these uncertain times. Our technology and engineering teams will continue to work tirelessly to support our network operations 24/7 to ensure network performance and reliability. For more information on what we are doing to help keep everyone connected, click here.

Data on this site compared with March 1st baseline

 

32%

increase in upstream traffic growth and 11% increase in downstream traffic growth

700K+

network diagnostic speed tests performed most days

36%

increase in mobile data use over WiFi on Xfinity Mobile

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