A technician puts on gloves and a mask

Keeping Essential Businesses Connected

While many businesses and organizations went quiet in the early days of COVID-19, the ones charged with helping Americans through the pandemic were busier than ever. Our Comcast Business teams moved fast to ensure that essential businesses had all the connectivity they needed to do their vital work. Here are some of their stories:

Memorial Hermann Health System exterior
Memorial Hermann Health System
Houston, TX
Memorial Hermann, the largest not-for-profit healthcare system in Texas, needed to at least double the capacity of its network to support many of its 29,000 physicians and employees working and connecting from home. The complex installation would have typically taken 45 days, but members of the Comcast Business team completed it in only three.
Mass General Brigham exterior
Mass General Brigham
Boston, MA
Mass General Brigham, a not-for-profit healthcare system in Boston, needed to quickly connect a vacant building being used as a PPE sterilization site to its network of 38 medical sites including hospitals, medical centers and community health centers. The local Comcast Business teams installed a 1-gig connection to the site in less than 24 hours.
A masked medical tech
Clinical & Support Options
Springfield, MA
Clinical & Support Options, a Massachusetts human services agency, called on Comcast Business to provide Internet, phone and video services for three mobile hospital tents being erected in a Springfield College parking lot for COVID-19 triage and testing, with a particular focus on members of the homeless population.
A lab tech fills vials
GeneDx, a genetic testing company in Maryland, needed Internet installed at a new COVID-19 testing lab. The local Comcast Business teams installed the service over the course of a weekend, allowing the organization to scale from processing 2,000 COVID-19 tests a day to more than 5,000.
UCHealth exterior
UCHealth, the leading health system in Colorado, was tasked by the governor to respond to the pandemic and stand up temporary tents in a parking lot for drive-thru testing. The Comcast Business teams had Internet installed and the tents connected to their existing networks in less than 24 hours.