J.D. Keller serves as the Regional Senior Vice President for Comcast's Mountain West Region. In this role, he is the top executive responsible for customer experience, sales, operations, and financial performance serving 2.5 million customers and leading several thousand team members across Arizona, Colorado, Idaho, New Mexico and Utah.
J.D. formerly served as the Regional Senior Vice President for the Twin Cities Region. Under his leadership, the region won the divisional Region of the Year award in 2018 and led the Company in overall performance for two consecutive years. In addition, the Twin Cities Region consistently scored among the highest in the Company on employee satisfaction surveys.
With more than 25 years of experience leading sales and operations in the consumer services industry, J.D. joined Comcast from a leading security services provider, where he served in several senior leadership roles, including Vice President, Sales and Operations, for the West Region, directing the company’s largest field operation with more than $1.5 billion in revenue and more than 4,000 employees. Prior to that, J.D. held several senior leadership and general management roles, including Vice President of Field Operations for North America and Vice President of Acquisition and Dealer Programs, where he led the largest authorized dealer group in North America.
After relocating to Minnesota in 2017 with Comcast, J.D. quickly engaged with the community, joining the board of the Greater Twin Cities United Way and Greater MSP, a Minneapolis-Saint Paul-based Regional Economic Development organization.
A native of Utah, J.D. attended school on scholarship earning NJCAA letters in football and baseball and earned a Bachelor of Arts in communication from the University of Utah. J.D. is an MBA and holds certificates in Lean Six Sigma, Global Executive Leadership from Duke University and Cable Executive Management from the Harvard Business School of Executive Education.