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Voice Control

Key Takeaways
Our voice control platform uses AI to interpret what customers want and deliver it in less than a second.
Customers use the voice remote to give nearly half a billion commands each month.
Customers can also use the voice remote to power their connected homes

Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes.

At the heart of our voice control platform is our Natural Language Processing technology, which uses artificial intelligence to understand what our customers are saying, interpret those commands, and surface what they want, all in less than a second.

X1 Voice Remote: Customers experience the ease of finding the perfect movie, or setting their thermostat, just with a few words.

This technology is seamlessly integrated into the X1 platform, making it easy to navigate thousands of titles to find exactly what you want, or discover new content by simply mentioning a genre or a favorite actor. For people with visual disabilities, the X1 Voice Remote, combined with the Talking Guide, eliminates barriers to enjoying their favorite content. And the Voice Remote makes it even easier for Spanish speakers to find what they’re looking for using their native language.

Our voice control system recognizes thousands of common commands including:

  • Changing the channel: "Watch ESPN"
  • Searching for movies or shows: "The Walking Dead"
  • Browsing Xfinity On Demand: "Show me kids movies"
  • Setting a recording: "Record Saturday Night Live"
  • Finding sports teams, games and events: "When do the Phillies play?"
  • Getting recommendations or seeing what’s popular on TV right now: "What’s trending?"

We’re adding new commands and functionality all the time. We’ve just scratched the surface of what voice can do, and we’re excited for what’s next.

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