The Active Time Limit control panel in the Xfinity xFi App displayed on a mobile phone.
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Comcast Launches Enhanced WiFi Parental Control Tool

Comcast Launches Enhanced WiFi Parental Control Tool

Philadelphia, PA

New Xfinity xFi feature gives parents more power to manage daily screen time in the home, especially during summer when usage can rise.

Comcast today announced a new, enhanced WiFi parental control feature that automatically pauses network connectivity in the home to all of a child’s devices once their daily time limit is reached.

According to an annual study by Common Sense Media, the majority of parents (68%) feel their teens use their mobile devices (such as smartphones and tablets) too much. The new Xfinity xFi feature provides parents with an easy way to set a specific amount of time their children can be online each day. Once those time limits are met, children’s devices will automatically pause connections to the home WiFi network, giving parents peace of mind even when they are not at home.

“Xfinity xFi was designed to provide simple tools to help our customers see and control all the things connected to their home WiFi network,” said David Puckett, Vice President of xFi and Digital Security Product Management. “As a dad with four kids, I know how hard it can be to keep tabs on how long everyone has been online every day, especially during the summer. This latest feature is a great way for parents to better manage their children’s screen time.”

A parent uses the Xfinity xFi app on a mobile phone to control their child's internet usage.

To enable the new parental control pause feature, xFi users should:

  • Go to the main xFi page and select the child’s account or profile.
  • Scroll down and tap ‘Edit’ next to Active Time Limit.
  • Check ‘Weekdays’ and/or ‘Weekends’ to activate the days you want your child to access the home WiFi network. Toggle to set the time limit that, once reached, will automatically pause the connection to your child’s devices.
  • Tap ‘Apply Changes.’ Once a child has reached his or her daily limit, the home WiFi connection to all devices associated with the profile will be paused. At any time, parents also can unpause or set a new time limit.

Ellen Pack, President of Common Sense, said, “Parents are clamoring for help in managing screen time, and xFi's new pause feature demonstrates that it is possible to make tech products work better for all of us. These new tools will help families create tech-free times and zones at home – including dinner and bedtime – and will go a long way to establishing healthy limits for the whole family."

Xfinity xFi is a simple, digital dashboard for Xfinity customers to personalize, troubleshoot, monitor, and control their home WiFi network. Additionally, xFi offers a number of parental control features including: the ability to instantly pause WiFi connectivity by user or device; a bedtime mode that automatically pauses home WiFi at a set time every weekday and weekend night; and a content filter that ensures younger children can only access age-appropriate content, websites, and apps. xFi users can also receive real-time, WiFi-related push notifications and be alerted when a new device connects to their home WiFi network.

These new tools will help families create tech-free times and zones at home – including dinner and bedtime – and will go a long way to establishing healthy limits for the whole family.
Ellen Pack
President, Common Sense Media

Xfinity xFi can be accessed via the xFi mobile app (iOS and Android), website, or on the TV with the X1 voice remote. All xFi features are available at no extra cost to the more than 16 million Xfinity Internet customers who lease a compatible Xfinity router.


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