Network and Engineering
Comcast Increases Internet Speeds For Most Customers From Maine Through Virginia
Beginning today, the following upgrades will be offered to customers at no additional cost:
In October 2021, Xfinity, the country’s largest gigabit network offering the fastest internet speeds over WiFi, increased Gigabit Pro speeds from 2/2 Gbps to 3/3 Gbps symmetrical nationwide. Gigabit Pro uses enterprise-grade, fiber-based ethernet technology to make it possible for Xfinity Internet customers to receive symmetrical multi-gigabit speeds so they can stream or game in 4K in multiple rooms of the home.
“Faster speeds will give Xfinity customers added capacity to power all their WiFi-connected devices in the home,” said Kevin Casey, Comcast Northeast Division President. “Through our smart, fast and reliable fiber-based network, continued innovation and our people, we bring our customers unbeatable internet with the best connection, complete security, faster speeds and the best tech available.”
The speed increases follow on the heels of Comcast’s 2021 WiFi Trends Report, published in February 2022, which shared key findings detailing why WiFi is integral to Americans, with the number of devices connected to WiFi skyrocketing by 12X since 2018 as Xfinity households connected nearly 1 billion devices in 2021.
In addition to delivering the fastest speeds, Comcast provides unmatched value to Xfinity Internet customers through:
Xfinity Internet service is delivered using Comcast’s existing network architecture and the connections that are already in most customers’ homes – no digging up streets, sidewalks or yards required. Over the last decade, Comcast has invested nearly $30 billion to build an expansive, fiber-dense network comprised of 191,000 route miles that carries an immense amount of traffic and has demonstrated extraordinary performance throughout the pandemic. We have doubled our network capacity every 2.5 years to stay well ahead of demand.
Faster speeds will roll out over the coming weeks, and customers interested in getting access to those speeds sooner can simply re-start their gateway devices. Some may need to upgrade their equipment to receive the increased speeds, and those with devices that are not compatible will be contacted with opportunities to update their equipment. Customers who lease an Xfinity gateway and require new equipment will be upgraded at no additional cost. For customers who wish to purchase their own modem, information about approved equipment can be found online.