Over the last four years, network traffic dramatically increased with the explosion of streaming, gaming, cloud computing, and artificial intelligence. Today, our customers have an average of 36 connected devices per household – ranging from laptops, mobile phones and smart TVs, to connected door locks, baby monitors and even cars. But even as the number of devices and usage grows, our xFi Advanced Security service provides a protective shield for connected homes by blocking more than 10 billion threats for our customers. The bottom line is, while the security environment continued to evolve, we do our best to stay ahead of be effective against the changing threat landscape, because nothing is more important to us than protecting our data, our systems, and most importantly, our customers from cyber threats.

That said, we know there is no silver bullet in cybersecurity, so we’ve always taken a multilayer approach to maintaining the highest security standards. As a result, our security program is built on three pillars that make us more resilient to change, even a global pandemic. These pillars include:

  • Secure Products – We make cybersecurity a priority at every phase of the product development process, from inception to delivery. We call this approach “build security in.” In contrast to the old approach of bolting security on at the end of the product development process, we integrate security into every phase, which results not only in more secure products, but also ensures that everyone at Comcast involved with supporting our customers is keeping security front-of-mind. We’re excited to share how this comes to life in this report.
  • Secure Data – We know that our customers’ data is what the bad actors are after. That’s why we endeavor to stay one step ahead by implementing innovative technologies for keeping that data secure. Our new threat analytics platform is the most recent example of this – it enables us to analyze a massive amount of data to find and eliminate threats in a fraction of the time it takes when using conventional methods.
  • Secure Customers – This will always be our “job 1.” Keeping customers secure is what drives us. And I mean more than just keeping laptops secure; I mean keeping the whole household secure – from smart TVs and smartphones to gaming consoles and Wi-Fi-enabled appliances or anything that connects to your home Wi-Fi. We endeavor to keep it all safe so our customers can enjoy all the benefits of their connected home.

We don’t expect our customers to be cybersecurity experts. That’s why we make a point of prioritizing security for them, from the gateway in their home through to the core of our network. Comcast is continually innovating and watching over your security to protect your connected home and family – today, tomorrow and into the future.