Millie Dominguez: Helping Others Discover Their Superpower

As Senior Director of Customer Experience for Comcast Cable’s Northeast Division and Unidos Employee Resource Group (ERG) Executive Champion, Millie Dominguez is helping people like her discover their superpowers. Millie was recently featured in a Comcast Careers profile. Read excerpts from the interview and learn more about Millie below.

Q: What motivated you to join the Unidos ERG? What excites you about the ERG?

A: “My involvement with Unidos began in 2017 when Hurricane Maria arrived and ravaged the island of Puerto Rico. I recall watching the destruction on TV and wanting to do something but feeling powerless to help. I reached out to my region’s Unidos chapter and found opportunities to volunteer in relief efforts, like food and clothing drives."

“What excites me about Unidos is the ability to impact communities – and not just within the Comcast footprint. When an employee comes to them with an idea to help, Comcast listens and finds a way to make impact."

“As the Unidos ERG Executive Champion for the Northeast Division, I look forward to bringing Unidos chapters together and having open and honest conversations about diversity, equity, and inclusion.”

Q: How has your background and experiences affected your work?

A: “Speaking two languages is my superpower, but I didn’t always feel this way. While I was born in the United States, my family is from Puerto Rico and I grew up in a Spanish-speaking household. Most of my friends and classmates spoke English, which created somewhat of a language barrier.”

“I had a fear of my accent ‘coming out’ which created an insecurity that stayed with me well into adulthood – impacting all areas of my life, including my career. In meetings, I wouldn’t speak up and would hide behind other people. But I learned at Comcast people embrace me as I am.”

Q: You’ve been at the company for more than 25 years. What keeps you committed to the company and work?

A: “It’s the people, culture, and innovation that keeps me here."

”What I love most about my current position is having the opportunity to make an impact, help others reach their career aspirations, and find their own superpower."

“I grew up at Comcast. The people I see enjoy the journey the most are those in roles that motivate and inspire them. That includes me.”

Q. What’s the best or most impactful lesson that you’ve learned during your career?

“Fail fast and fail forward. Being humble is a key attribute for a leader, and making mistakes means you aren’t afraid of taking risks. I’ve been able to learn from my past failures, and at times, the mistakes I’ve made have ended up being gifts. Having this perspective keeps me in a posture of being a lifelong learner.”