Participants in Digital Divide webinar

Internet Essentials Partner Webinar: 'A Human Approach to Closing the Digital Divide'

Working with the Boston Consulting Group, Comcast commissioned an impactful study on the key role Digital Navigators can play in connecting the unconnected.

In this webinar you’ll find an in-depth look at the tremendous impact Digital Navigators make in our communities. A basic definition of a Digital Navigator is anyone who helps someone get online and learn how to navigate the Internet. It’s what many of nonprofits and community-based organizations do every day. However, with the introduction of the Affordable Connectivity Program (ACP), which provides a $30/month credit toward Internet and mobile services, the role of Digital Navigators who raise awareness and get people connected has never been more important.

Broderick Johnson, Comcast’s EVP of Public Policy & EVP of Digital Equity will host and introduce our speakers. Next, Hannah Hill and Matt Kalmus from BCG will present the findings from this promising new study, “A Human Approach to Closing the Digital Divide.” Finally, Kimmel Proctor and Dawn Hannah, CEO and CPO of Beyond Literacy, will be in conversation with Diamond Pitts, client and Internet Essentials customer. Together, they’ll share their experiences as part of a successful Digital Navigator program that opened a world of opportunities online.

As a companion to the webinar, we’re thrilled to share our annual Internet Essentials Progress Report, so our customers, community-based partners, government officials, and employees can dive deeper into how our program makes a difference in the lives of millions of people.