Comcast Business and Dine Brands Global, Inc. Partner to Drive Innovation in Casual Dining Restaurant Industry

Philadelphia, PA

Comcast Business Enterprise Solutions to deliver array of managed services at more than 2,850 Applebee’s and IHOP locations.

Comcast Business today announced it has been selected by Dine Brands Global, Inc., one of the world’s largest full-service dining companies and franchisor of Applebee’s Neighborhood Grill + Bar and IHOP, to deliver a range of Managed Services, including Managed Broadband, Managed Firewall/Router, Managed Switch, Managed WiFi Premium and Managed Business Continuity. These services will help improve the dining experience at more than 2,850 combined Applebee’s and IHOP locations across the United States. 

Dine Brands is committed to technology that supports its three strategic pillars – People, Brands and Growth. The Comcast Business partnership provides a strong technology foundation and WiFi infrastructure to modernize the dining experience across the brands and position the company for continued growth in the communities they serve. 

“At Dine Brands, we believe that integrated technology must seamlessly support our guests’ ability to access our delicious IHOP and Applebee’s food and provide exceptional dining experiences,” said Adrian Butler, chief information officer at Dine Brands Global, Inc. “Our partnership with Comcast Business Enterprise Services to provide the robust infrastructure needed, allows us to service our brands so they can remain focused on serving our guests and providing added value for our franchisees.” 

To ensure seamless technology across its businesss operations and in support of its franchisees’ business operations, Dine Brands selected Comcast Business Enterprise Solutions for its ability to deliver high-capacity and more importantly, highly-reliable communication and Managed Services. 

The network is a critical element in delivering an exceptional experience, regardless of restaurant size. Casual dining restaurants require secure, redundant, high-bandwidth networks capable of scaling to move data effectively to-and-from each restaurant site – keeping systems, inventory and processes up to date across a distributed enterprise of multiple geographic locations. Their networks must be able to address current demands and anticipate future needs to guarantee the restaurant can continue to provide its customers with loyalty-enhancing interactions, both online and in-restaurant, at every location. 

“Our Managed Enterprise Solutions suite delivers flexible, agile and scalable solutions for distributed enterprises that strengthen their ability to respond to market trends and other competitive pressures,” said Ray Hatch, Executive Director, Strategic Client Group at Comcast Business. “By understanding the ever-changing demands of this highly competitive industry and having the largest high capacity network infrastructure in the country, Comcast Business is in a unique position to provide and manage all aspects of a service deployment within the restaurant industry. This enables restaurants to focus on providing the best customer experience possible, instead of tending to their networks.” 

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