Comcast Opens Free Xfinity WiFi Hotspot Network as Hurricane Ian Approaches
To help residents and emergency personnel stay connected ahead of Hurricane Ian, Comcast’s network of more than 200,000 public Xfinity WiFi hotspots throughout Alabama, Florida, Georgia, and South Carolina are now available for anyone to use, including non-Xfinity customers, for free.
How to Get Connected
For a map of public Xfinity WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks, and businesses, visit Xfinity.com/wifi.
When a hotspot is within range, select the “xfinitywifi” network on a device’s list of available networks and launch a browser. Sign-in options will appear for both Xfinity customers and non-customers.
Xfinity internet customers can sign in with their account credentials and they will be automatically connected to Xfinity WiFi hotspots in their range in the future. Alternatively, they can download the Xfinity WiFi Hotspots app and sign in with their account credentials.
Non-Xfinity internet subscribers need to look for the “Get Connected” section and agree to the Terms and Conditions to be connected. Non-customers will be able to renew their complimentary sessions every 2 hours.
**Please note that if a user does not see the “Accept and Connect” button, the hotspot he or she is trying to connect to is in a Xfinity customer’s home and is not open to the public.
There are also a few simple, easy things customers can do now to prepare and stay connected, even in bad weather. They can start by downloading Comcast’s free mobile apps:
If the weather becomes severe enough, Comcast may send text alerts to customers with information about service interruptions or with tips for restoring their services. Customers can log in to the Xfinity App to make sure their mobile phone numbers are added.
Here are a few additional helpful tips and safety precautions:
Tips for Comcast Business customers:
Comcast is committed to helping customers stay connected to what’s most important to them — this hurricane season, and all year round.