Privacy Policy

Effective August 15, 2024 | Download PDF

Table of Contents

1. When the Privacy Policy applies

This Privacy Policy applies to personal information processed by Comcast Corporation ("Comcast", "we", "our", or "us" to manage the Comcast Family of Companies and offer certain services directly to consumers, such as Universal Sphere and Comcast RISE program (collectively, the "Services"). The Services covered by this Privacy Policy will include a link to and/or copy of this Privacy Policy. This policy also applies to the information we collect from individuals who interact with us directly, including through social media.

Our company includes subsidiary and affiliated entities, which offer their products and services under various brand names (the "Comcast Family of Companies"). The Comcast Family of Companies includes, among others, Comcast Spectacor, NBCUniversal, Sky Group, and Xfinity. When you visit or interact with one of these brands, your information is controlled by the brand and the brand's Privacy Policy applies.

2. The personal information we collect and how we collect it

To provide you with our Services, we collect your personal information. Depending on the nature of your interaction with Comcast, this information may include your name, postal address, email address, and image captured by our security cameras if you visit a Comcast property. We may also collect information about you from third parties, as well as automatically on our online Services through cookies and other tracking technologies when you interact with our online Services.

3. Cookies and information collected by automated means

When you use or interact with our online Services, certain information about your use of our online Services is automatically collected via cookies and other tracking technologies. These cookies and tracking technologies may be operated by our partners or vendors who assist us in collecting information about usage of the online Services, serving ads, and security and fraud prevention.

4. How and when we use information

We use the personal information we collect to provide our Services and communicate with you. We also use it to improve our Services, develop new products and services, send marketing offers, comply with our legal obligations, and monitor the performance of the online Services.

5. When and with whom we share information

We use and share personal information with service providers to assist us in delivering our Services to you, such as hosting, technical integration, and fraud protection providers. We may also share personal information when required by law or to respond to legal process, or in the event of a merger, acquisition, or sale of our business.

We may also share information with cookie partners, which you can opt out of. This occurs when you interact with our online Services that contain third-party cookies and other tracking technologies. To learn more about this, see Cookies and information collected by automated means.

6. How we protect your information

We follow industry-standard practices to secure the information we collect to prevent the unauthorized access, use, and disclosure of personal information we collect and maintain. These security practices include technical, administrative, and physical safeguards, which may vary, depending on the type and sensitivity of the information. Although we take the responsibility of safeguarding your personal information seriously, no security measures are 100% effective and we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose your information.

If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries.

7. The choices you have to control our use of personal information

You have choices about how we communicate with you and how we collect and share your information.

8. Updates to this Privacy Policy

We may change this Privacy Policy over time as our business needs change. If we make material changes to this Privacy Policy that increase our rights to use personal information that we have previously collected about you, we will notify you through written, electronic, or other means so that you can make any necessary decisions about your ongoing use of our Services. The "Effective Date" at the top of this page indicates when this Privacy Policy was last revised.

9. How to contact us with questions

For questions about our privacy practices, please contact us by email at ComcastCorporate_Privacy@comcast.com.

10. Additional notice: California residents

California Notice at Collection

California law provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of personal information, rights to access, delete, and correct certain personal information we collect about them, restrict us from "selling" or "sharing" certain personal information, and limit our use of sensitive personal information. California residents have the right not to receive discriminatory treatment for the exercise of these privacy rights.

You or your authorized agent may submit a request to exercise these rights by emailing ComcastCorporate_Privacy@comcast.com. To opt out of the sale or sharing of personal information, please visit our Do Not Sell or Share My Personal Information page at https://corporate.comcast.com/notices/privacy/#california.