Comcast and Office Depot Expand Retail Availability of Comcast High-Speed Internet
PHILADELPHIA, PA and DELRAY BEACH, FL
Comcast's Broadband Internet Service Now Available in More Than 330 Office Depot Locations
Comcast, nation's leading provider of broadband Internet services, and Office Depot, one of the world's largest resellers of office products and services, today announced that they have expanded their retail relationship by offering Comcast High-Speed Internet in an additional 230 Office Depot stores. Comcast High-Speed Internet is now available in more than 330 Office Depot locations nationwide in 35 states.
Comcast and Office Depot have joined forces to offer consumers a point-of-sale presence that allows shoppers to easily check service availability, purchase a cable modem and receive a free self-installation kit*. Customers also can opt to receive Comcast professional installation of the service. Consumers who choose to purchase Comcast's Internet service through Office Depot will receive a $45 rebate on a modem purchase.
"We're thrilled to bring more choices to consumers who are looking to upgrade to a 100 percent pure broadband connection. The expansion of our relationship with Office Depot signals positive consumer response to having our service available in the places where customers shop," said Bob Faught, senior vice president of Retail and Commercial Online Sales. "Offering Comcast High-Speed Internet via retail continues to be a key part of our sales strategy. The interaction between knowledgeable sales staff and customers is invaluable in promoting the benefits of our broadband service."
"Demand for high-speed Internet continues to increase throughout our retail operation," added John Lostroscio, vice president of Technology Merchandising for Office Depot. "By expanding our successful relationship
with Comcast, we are able to showcase the advantages of the service to a broader customer base."
Comcast High-Speed Internet offers residential customers a cable-powered, blazingly fast Internet connection of up to 1.5Mbps downstream and 256Kbps upstream. The company recently announced that Comcast High-Speed Internet residential customers will have their downstream speeds doubled to 3Mbps by year-end.
The service is delivered to customers' homes via the cable network, and customers can talk on the phone and surf the Internet simultaneously as the service doesn't require a second phone line. Customers can also watch cable television while using the service. The service is also "always-on" meaning that customers aren't required to dial-up to access the Internet.
Comcast High-Speed Internet features:
-- E-Mail From Anywhere - Customers can retrieve their web-based e-mail
remotely from anywhere they can access the Internet.
-- Seven E-Mail Addresses - Families have no need to share an e-mail
address with Comcast High-Speed Internet. The service provides each
account with up to 7 e-mail addresses that can all be checked
-- Online File Storage - Customers can save their files remotely and
access their documents through any Internet connection.
-- Comcast Photo Center - Through Snapfish located on www.comcast.net,
customers can print, share and store professional-quality pictures
online and manage their photo memories in a password-protected online
-- Premier Broadband Customer Home Page at www.comcast.net - Customers
have exclusive access to the services' customer destination site
featuring news, weather, and stocks, plus, exclusive broadband content
with streaming video and high-quality sound.
-- Personal Web Pages - Creating, editing and posting a personal web page
is easy with Comcast's Personal Web Page feature. Customers have
access to design resources, graphics, sample sites and tutorials to
make site creation fun.
-- Round-The-Clock Customer Service - Dedicated Internet specialists are
available online or by phone all day, every day.
-- Member Services - Customers have easy access to account management tools, FAQs and trouble-shooting information to assist in managing their service.
*Self-Installation kits are free in limited markets. Self-installationkits not available in all areas.
About Office Depot
With annual sales of nearly $13 billion, no one sells more office products
to more customers in more countries than Office Depot (NYSE: ODP).
Founded in 1986 and headquartered in Delray Beach, FL, the company
conducts business in 22 countries and employs nearly 50,000 people worldwide.
Operating under the Office Depot, Viking Office Products, Viking Direct,
4Sure.com and Guilbert brand names, Office Depot is an industry leader in
every distribution channel - from retail stores and contract delivery to
catalogs and e-commerce. The company is the world's number two online
retailer - on target to generate $2.5B in sales for FY'03 - and is home to a
number of award-winning web sites, including
http://www.espanol.officedepot.com/ one of the first fully functional,
Spanish-language retail sites.
In North America, Office Depot has more than 870 retail stores in addition
to a national business-to-business delivery network supported by 24 delivery
centers, more than 60 local sales offices and 13 regional call centers.
The company's common stock is traded on the New York Stock Exchange under
the symbol ODP and is included in the S&P 500 Index.
Additional press information can be found at:
Headquartered in Philadelphia, Comcast Cable is a division of Comcast
Corporation (Nasdaq: CMCSA, CMCSK), a developer, manager and operator of
broadband cable networks and provider of programming content. Operating in
17 of the United States' 20 largest metropolitan areas, Comcast is one of the
leading communications, media and entertainment companies in the world.
Providing basic cable, Digital Cable, high-speed Internet and telephone
services, Comcast is the company to look to first for the communications
products and services that connect people to what's important in their lives.
The company's 55,000 employees, in six divisions, serve more than 21 million
SOURCE Comcast Corporation; Office Depot