Customer Experience

A Fresh Approach to Engaging Each and Every Customer

Meet Allan, a customer account executive in our Albuquerque, New Mexico, care center who uses his Spanish language proficiency to help customers across the United States. Allan notes the unique opportunities of serving the many cultures represented within the Hispanic Latin community and the necessary skills for helping customers in both English and Spanish. Find out more about how customer account executives and agents like Allan are helping transform the customer experience by watching the video, and for more info on how Comcast is reinventing the customer experience, click here.