Our technicians have an important job. They spend their workdays with you, our customers. They configure your home network and entertainment experience so you can enjoy the content you love. They strive to get you up and running, but they are also the first ones there if something isn’t working and you need help. They spend time with you in your home, hear about your lives, and meet your families.

We’re proud of the work our technicians do to serve customers like you, and we want to tell their stories. Jamaal White, one of our outstanding technicians, has served thousands of customers in the Philadelphia area. He’s a father, a hugger, and all around happy-go lucky guy, and he works every day to be the bright spot in our customers lives.