What is Xfinity same-day WiFi?
Xfinity same-day WiFi is a new option that allows eligible new Xfinity Internet customers to receive an Xfinity Gateway the same day they sign-up for service in select markets or pick one up at an Xfinity Store the same day. Once the Gateway is received, customers can self-install and activate internet service through the Xfinity app.
How quickly can customers get Internet after signing up?
Eligible customers can receive their Xfinity Gateway the same-day they place an order via delivery in available markets or through same-day pick-up at an Xfinity Store. Once the Gateway is received, customers can activate service and get online in minutes using the Xfinity app.
How does same-day Gateway delivery work?
The process is designed to be simple:
1. Sign up for Xfinity Internet online.
2. If available at your address, select same-day Gateway delivery.
3. Receive your Gateway at your doorstep.
4. Activate service through the Xfinity app.
5. Connect your devices and personalize your WiFi settings.
Can a customer pick up my Gateway instead?
Yes. Customers can choose same-day Gateway pick-up at more than 700 Xfinity Stores nationwide. This option allows customers to pick-up equipment directly and begin the setup process right away.
What is an Xfinity Gateway?
The Xfinity Gateway is the device that powers Internet and WiFi connectivity in the home. It combines a modem and router into a single device and is designed to support the demands of modern connected households. The Xfinity Gateway delivers multi-gig speeds, supports hundreds of connected devices, includes cybersecurity protections, and allows customers to manage their home network through the Xfinity app.
How do customers activate my Internet service?
Customers can activate service through the Xfinity app after receiving their Gateway. The app guides customers through the setup process, helps connect devices, and provides tools to customize WiFi settings and manage the home network.
Can customers use Xfinity WiFi before my Gateway arrives?
Yes. New Xfinity customers can access Xfinity's network of more than 23 million secure WiFi hotspots immediately after signing up, even before receiving their Xfinity Gateway.
What can customers do once my service is activated?
After activation, customers can:
• Connect phones, laptops, tablets, gaming consoles, and smart home devices
• Stream movies and TV shows
• Participate in video calls
• Work from home
• Play online games
• Manage parental controls and network settings through the Xfinity app
Customers who subscribe to eligible Xfinity entertainment services can also access content through the Xfinity Stream app.
Is Xfinity same-day WiFi helpful when moving?
Yes. One of the most common reasons customers need Internet quickly is moving into a new home or apartment. With same-day Gateway delivery or pick-up, eligible customers can get connected shortly after moving in, helping reduce the time between move-in day and having Internet service available.
Where is same-day Gateway delivery available?
Same-day Gateway delivery is currently available in nearly 20 markets, including Atlanta, Chicago, Denver, Houston, Nashville, Philadelphia, and San Francisco, among others. Xfinity plans to expand same-day Gateway delivery across nearly its entire footprint by the end of 2026. Customers can check availability during the online ordering process.
What makes Xfinity Internet a good fit for connected households?
Modern homes often rely on dozens of connected devices at the same time, from laptops and smartphones to streaming devices, smart home products, gaming consoles, and emerging AI-powered applications. Xfinity Internet is designed to support these connected experiences with fast speeds, reliable WiFi, advanced security features, and tools that help customers manage their home network.