Customer Experience

Meet our Digital Care Team

Customer service is our top priority—and we've more than quadrupled the size of our social media team so we can respond even faster to our customers online. We’re in the channels our customers use most – from Facebook, to Twitter, to Reddit – we’re here to serve, and in 2017 alone we handled more than 2.6 million interactions on social media. Meet who's behind the screen, and hear what "digital care" means to them.

© 2018 Comcast