Testing Suite 3
Energy + Emissions
Our commitment to sustainable innovation focuses on our two biggest areas of opportunity—managing the energy we use and the emissions we create to shrink our carbon footprint.
Testing Suite 3
Aug 21, 2020
Key Takeaways
The 'Internet Essentials Partnership Program' enables cities, school districts, and community-based organizations to connect large numbers of low-income students to the Internet to support distance learning.
Internet Essentials will add the free xFi platform for parents to connect, protect, and monitor children’s devices and online activities.
Comcast will continue to offer 60 days of free Internet service for new Internet Essentials customers.
Philadelphia, PA
With distance learning plans rolling out across the country due to the coronavirus, Comcast today announced a new program for cities, schools, and nonprofits to connect large numbers of low-income K-12 students to the Internet at home.
The “Internet Essentials Partnership Program” is designed to help accelerate Internet adoption at a critical time. In nearly ten years, Internet Essentials has become the nation’s largest and most successful low-income Internet adoption program and has connected millions of people to the Internet. It offers households low-cost, broadband Internet service for $9.95/month, the option to purchase a heavily subsidized computer, and multiple options for digital literacy training. Comcast also announced today it is giving all Internet Essentials customers its innovative xFi platform, which enables parents to control and manage their children’s WiFi connected devices.
Through this new partnership program, we are accelerating the efforts of cities, schools, philanthropies, nonprofits, and private citizens to collaborate and open the doors of Internet access for more families in need.
Products + Experiences
Our commitment to sustainable innovation means we design our products and experiences to use less power, reduce emissions, and cut down on waste. Whether in the home, in a theme park, in a business, or in a facility, our products and experiences touch millions of customers every day.
Materials + Waste
Across the various areas of our business, we monitor the materials we consume and determine if we can use less. We divert millions of pounds of waste each year from landfills through companywide recycling programs.
Engagement + Outreach
We roll up our sleeves to create a better, cleaner future and to improve the quality of life in the communities we serve. We’ve achieved our companywide goal of achieving 500,000 environmentally-friendly hours in 2019, a year ahead of our 2020 deadline.
Customers can now interact with a Comcast technician to troubleshoot and repair their connection using a smartphone camera. We also accelerated the availability of our award-winning customer experience platform called Xfinity Assistant, which is available across all of our products and allows customers to get help from any connected device. We tracked a 445 percent increase in Xfinity Assistant use during the COVID-19 surge, as customers safely managed their accounts from home.
445%
Increase in Xfinity Assistant usage during the COVID-19 surge.
1
The 'Internet Essentials Partnership Program' enables cities, school districts, and community-based organizations to connect large numbers of low-income students to the Internet to support distance learning.
2
Internet Essentials will add the free xFi platform for parents to connect, protect, and monitor children’s devices and online activities.
3
Comcast will continue to offer 60 days of free Internet service for new Internet Essentials customers.
98%
of families with school-age children use their Internet service to complete schoolwork at home.
Comcast NBCUniversal LIFT Labs
Since 2011, Internet Essentials from Comcast has connected millions of low-income people to the Internet at home so they can be ready for anything. We recently announced we will continue to provide 60 days of free Internet to all new Internet Essentials customers.
Internet Essentials Partnership Program
Following the successful introduction to more than 70 school districts, nonprofits, and cities across the country since the onset of the pandemic, Internet Essentials Partnership Program provides the opportunity for school districts and other organizations to fund and quickly connect large numbers of students and families to broadband access at home.