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Customer Experience

Comcast Enhances Mobile App with Remote DVR and Additional New Features

Mar 02, 2010

Philadelphia, PA.

Comcast Corporation (Nasdaq: CMCSA, CMCSK), one of the nation's leading providers of entertainment, information, and communication products and services, today announced it has released a new version of the Comcast Mobile application, which now includes a remote DVR programming service (rDVR) that is being rolled out across the country. With the Comcast Mobile app 2.0, customers never have to miss their favorite show or movie because they can program their DVR at any time, from anywhere. Comcast Mobile, the free downloadable app now available for the iPhone® or iPod touch®, serves as a single access point to some of Comcast's most popular services including Comcast.net email; visual voice mail, which enables customers to view and select which voice mail messages they want to hear; address book sync; real-time TV listings and trailers of On Demand movies. 

 "The Comcast Mobile app is part of our vision to enable customers to enjoy their video, voice and data services wherever and from whatever device. Now our customers can easily program their DVR no matter their location, making our mobile app a one stop shop' for our services while on the go," said Cathy Avgiris, SVP and General Manager, Communications and Data Services, Comcast.  "In this age of anywhere, anytime communication, people want to stay connected, and our mobile app allows them to do that."  

Customers can utilize the app's new fully-featured TV program guide, which provides their local TV listings line-up, to record programming at home.  The app also enables them to:  

  • Search for a particular program and schedule recordings.

  • View a list of scheduled recordings, cancel and create new recordings and switch between multiple DVRs.

  • Use the "Quick Record" feature to instantly record with a single tap.

  • Sort TV listings by category, such as Movies, Sports, Kids and HD. 

 Additional new features of the enhanced Comcast Mobile app include push notification alerts, which automatically indicate new emails and voice mails have arrived, as well as TV show reminders. Customers also now have the ability to forward pictures and voice mails as an attachment, mark unwanted emails as spam and access external email accounts (POP/IMAP) right from their mobile device.

The updated mobile app with these new features is available today for download, with the rDVR functionality currently available in select markets. The mobile rDVR feature is an extension of the existing online service, known as myDVR Manager™, which allows customers with a Comcast DVR and high-speed Internet to remotely schedule and manage their recordings online using Comcast TV Listings.  Comcast's rDVR service is currently rolling out across the country as part of Comcast's new Program Guide, now available in 3.1 million homes and in select markets within PA, DE, VA, MD, MA, AR, TN, AZ and UT. Additional markets will be introduced throughout the year. Customers can access myDVR Manager™ online by going to www.comcast.net/mydvr. 

iPhone® and iPod touch® users can download the Comcast Mobile application from the App StoreSM. To learn more about the application, visit www.comcast.net/comcastmobileapp. 

In the coming months, the Comcast Mobile app also will make its debut on BlackBerry® devices. 

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com) is one of the nation's leading providers of entertainment, information and communication products and services. With 23.6 million cable customers, 15.9 million high-speed Internet customers, and 7.6 million Comcast Digital Voice customers, Comcast is principally involved in the development, management and operation of cable systems and in the delivery of programming content. 

Comcast's content networks and investments include E! Entertainment Television, Style Network, Golf Channel, VERSUS, G4, PBS KIDS Sprout, TV One, 11 regional sports networks operated by Comcast Sports Group and Comcast Interactive Media, which develops and operates Comcast's Internet businesses, including Comcast.net (www.comcast.net). Comcast also has a majority ownership in Comcast-Spectacor, which owns two professional sports teams, the Philadelphia 76ers NBA basketball team and the Philadelphia Flyers NHL hockey team, and a large, multipurpose arena in Philadelphia, the Wachovia Center, and manages other facilities for sporting events, concerts and other events.