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Internet

Comcast and Staples Announce Retail Alliance Featuring Comcast High-Speed Internet in More Than 400 Outlets

Philadelphia, PA.

Staples to Offer Consumers $150 Rebate With Purchase of Comcast's High-Speed Internet Service

Comcast, the nation's leading provider of broadband Internet services, and Staples, a multi-billion-dollar retailer of office products for small businesses, today announced that they have entered into a retail relationship that will feature Comcast High-Speed Internet in more than 400 Staples stores nationwide. In celebration of the launch, Staples is offering a $150 mail-in rebate for customers who buy Comcast's broadband Internet service at Staples locations where Comcast service is available or at www.staples.com between November 1 and December 31, 2003.

"Staples is committed to being the industry leader in selection and value for quality office products by making it easy for customers to get the services they need. With our current mail-in rebate offer, customers are receiving an unparalleled value," said John Burke, senior vice president of Staples' Business Services. "The proven reliability and unbeatable value of Comcast's High-Speed Internet service combined with Staple's personal customer service is a win-win for customers."

Staples shoppers also find it easy to learn about and acquire Comcast High-Speed Internet at www.staples.com or with in-store access to serviceability information. Upon subscribing to Comcast High-Speed Internet, customers can opt to purchase a self-installation kit or receive Comcast professional installation of the service.

"Comcast's broadband Internet sales strategy is about aligning to customers' buying preferences. Our goal is to be in front of customers wherever and whenever they might consider purchasing broadband Internet service," said Bob Faught, senior vice president of Retail and Commercial Online Sales. "We are pleased to announce our relationship with a retail market leader such as Staples and together continue to drive the consumer adoption of broadband services."

Comcast High-Speed Internet offers residential customers a cable-powered, blazingly fast Internet connection of up to 1.5Mbps downstream and 256Kbps upstream. The company recently announced that Comcast High-Speed Internet residential customers will have their downstream speeds doubled to 3Mbps by year-end.

The service is delivered to customers' homes via the cable network, and customers can talk on the phone and surf the Internet simultaneously as the service doesn't require a second phone line. Customers can also watch cable television while using the service. The service is also "always-on" meaning that customers aren't required to dial-up to access the Internet.

Comcast High-Speed Internet features:

-- E-Mail From Anywhere - Customers can retrieve their web-based e-mail remotely from anywhere they can access the Internet.

-- Seven E-Mail Addresses - Families have no need to share an e-mail address with Comcast High-Speed Internet. The service provides each account with up to 7 e-mail addresses that can all be checked remotely.

-- Online File Storage - Customers can save their files remotely and access their documents through any Internet connection.

-- Comcast Photo Center - Through Snapfish located on www.comcast.net, customers can print, share and store professional-quality pictures online and manage their photo memories in a password-protected online account

-- Premier Broadband Customer Home Page at www.comcast.net - Customers have exclusive access to the services' customer destination site featuring news, weather, and stocks, plus, exclusive broadband content with streaming video and high-quality sound.

-- Personal Web Pages - Creating, editing and posting a personal web page is easy with Comcast's Personal Web Page feature. Customers have access to design resources, graphics, sample sites and tutorials to make site creation fun.

-- Round-The-Clock Customer Service - Dedicated Internet specialists are available online or by phone all day, every day.

-- Member Services - Customers have easy access to account management tools, FAQs and trouble-shooting information to assist in managing their service.

*Self-Installation kits are free in limited markets. Self-installation kits not available in all areas.

About Comcast

Headquartered in Philadelphia, Comcast Cable is a division of Comcast Corporation (Nasdaq: CMCSA, CMCSK), a developer, manager and operator of broadband cable networks and provider of programming content. Operating in 17 of the United States' 20 largest metropolitan areas, Comcast is one of the leading communications, media and entertainment companies in the world. Providing basic cable, Digital Cable, high-speed Internet and telephone services, Comcast is the company to look to first for the communications products and services that connect people to what's important in their lives. The company's 55,000 employees, in six divisions, serve more than 21 million customers.

About Staples

Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. With 2002 sales of $11.6 billion, Staples is committed to make buying office products easy. Nearly 58,000 associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies in the US, Belgium, Canada, France, Germany, Italy, the Netherlands, Portugal, Spain, Sweden, and the United Kingdom. Staples invented the office superstore concept and today, with approximately 1,500 office superstores, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at http://www.staples.com.

SOURCE Comcast Corporation; Staples, Inc.

 

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