Comcast and Staples Announce Retail Alliance Featuring Comcast High-Speed Internet in More Than 400 Outlets
Comcast, the nation's leading provider of broadband Internet services, and Staples, a multi-billion-dollar retailer of office products for small businesses, today announced that they have entered into a retail relationship that will feature Comcast High-Speed Internet in more than 400 Staples stores nationwide. In celebration of the launch, Staples is offering a $150 mail-in rebate for customers who buy Comcast's broadband Internet service at Staples locations where Comcast service is available or at www.staples.com between November 1 and December 31, 2003.
"Staples is committed to being the industry leader in selection and value for quality office products by making it easy for customers to get the services they need. With our current mail-in rebate offer, customers are receiving an unparalleled value," said John Burke, senior vice president of Staples' Business Services. "The proven reliability and unbeatable value of Comcast's High-Speed Internet service combined with Staple's personal customer service is a win-win for customers."
Staples shoppers also find it easy to learn about and acquire Comcast
High-Speed Internet at www.staples.com or with in-store access to
serviceability information. Upon subscribing to Comcast High-Speed Internet,
customers can opt to purchase a self-installation kit or receive Comcast
professional installation of the service.
"Comcast's broadband Internet sales strategy is about aligning to
customers' buying preferences. Our goal is to be in front of customers
wherever and whenever they might consider purchasing broadband Internet
service," said Bob Faught, senior vice president of Retail and Commercial
Online Sales. "We are pleased to announce our relationship with a retail
market leader such as Staples and together continue to drive the consumer
adoption of broadband services."
Comcast High-Speed Internet offers residential customers a cable-powered,
blazingly fast Internet connection of up to 1.5Mbps downstream and 256Kbps
upstream. The company recently announced that Comcast High-Speed Internet
residential customers will have their downstream speeds doubled to 3Mbps by
The service is delivered to customers' homes via the cable network, and
customers can talk on the phone and surf the Internet simultaneously as the
service doesn't require a second phone line. Customers can also watch cable
television while using the service. The service is also "always-on" meaning
that customers aren't required to dial-up to access the Internet.
Comcast High-Speed Internet features:
-- E-Mail From Anywhere - Customers can retrieve their web-based e-mail
remotely from anywhere they can access the Internet.
-- Seven E-Mail Addresses - Families have no need to share an e-mail
address with Comcast High-Speed Internet. The service provides each
account with up to 7 e-mail addresses that can all be checked
-- Online File Storage - Customers can save their files remotely and
access their documents through any Internet connection.
-- Comcast Photo Center - Through Snapfish located on www.comcast.net,
customers can print, share and store professional-quality pictures
online and manage their photo memories in a password-protected online
-- Premier Broadband Customer Home Page at www.comcast.net - Customers
have exclusive access to the services' customer destination site
featuring news, weather, and stocks, plus, exclusive broadband content
with streaming video and high-quality sound.
-- Personal Web Pages - Creating, editing and posting a personal web page
is easy with Comcast's Personal Web Page feature. Customers have
access to design resources, graphics, sample sites and tutorials to
make site creation fun.
-- Round-The-Clock Customer Service - Dedicated Internet specialists are
available online or by phone all day, every day.
-- Member Services - Customers have easy access to account management
tools, FAQs and trouble-shooting information to assist in managing
*Self-Installation kits are free in limited markets. Self-installation
kits not available in all areas.
Headquartered in Philadelphia, Comcast Cable is a division of Comcast
Corporation (Nasdaq: CMCSA, CMCSK), a developer, manager and operator of
broadband cable networks and provider of programming content. Operating in 17
of the United States' 20 largest metropolitan areas, Comcast is one of the
leading communications, media and entertainment companies in the world.
Providing basic cable, Digital Cable, high-speed Internet and telephone
services, Comcast is the company to look to first for the communications
products and services that connect people to what's important in their lives.
The company's 55,000 employees, in six divisions, serve more than 21 million
Staples, Inc. is headquartered outside of Boston and sells a wide range of
office products, including supplies, technology, furniture, and business
services. With 2002 sales of $11.6 billion, Staples is committed to make
buying office products easy. Nearly 58,000 associates serve consumers and
businesses of all sizes - from home-based businesses to Fortune 500 companies
in the US, Belgium, Canada, France, Germany, Italy, the Netherlands, Portugal,
Spain, Sweden, and the United Kingdom. Staples invented the office superstore
concept and today, with approximately 1,500 office superstores, is the largest
operator of office superstores in the world. Staples also serves its
customers through its mail order catalog, e-commerce and contract businesses.
More information is available at http://www.staples.com.
SOURCE Comcast Corporation; Staples, Inc.