WEBVTT

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(cheerful music)

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<v ->TV everywhere is literally providing TV everywhere.</v>

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We're hoping for faster speeds.

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My name is Kim and I'm a Service Delivery Engineer

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at Comcast Viper.

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My day starts around 6:30 in the morning.

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I try and get a workout in everyday.

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If my dogs are being good that day,

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I'll take them on a run with me.

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(piano music)

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I head into the office around 8:30 or 9:00, park at

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the Pepsi Center and I walk in with

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a beautiful view of downtown.

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I love my walk into work everyday.

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When I get into the office, any software that

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we get from the developers, it's my job to install it

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into our QA environment and make sure the resources

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are available for the QA team to get their job done.

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We had half of our team using a different project called

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Denver Admin and we were wondering if we can consolidate.

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We'd just kind of like to migrate all the tickets

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in there over.
Is that possible?

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I also interact with the player team, who

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helps to develop the player application

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for basically any player that's not your set-top box.

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<v ->We get video content from many different locations.</v>

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We get satellite feeds, we get terrestrial feeds.

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That content gets trans coded and put into a format

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that modern technology can decode or play.

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Such as iOS, Android, desktops, Xbox, most of the code

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that actually makes it happen is built by Viper.

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Viper stands for Video IP Engineering and Research.

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<v ->This video experience is driven by Viper,</v>

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and it's driven by a lot of the products

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that we develop here in this group.

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When we make changes to either add new features

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or fix issues that we've seen before, Kim grabs that

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product and puts it through QA, staging,

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and then our production environments.

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<v Kim>Everyone is kind of focused on</v>

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different things and has their skills.

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My main focus is alternate content.

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Which is dynamic ad insertion and blackouts.

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As well as, emergency alert systems.

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Today is kind of my meeting day.

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There's a lot of status meetings that I have today.

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(piano music)

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<v ->So what do we know, what have we accomplished.</v>

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<v ->The main thing I wanted to see on the status tool</v>

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is build you a page that sends you a list of current alerts.

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<v ->How current are the alerts on there?</v>

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Is this going to be the tool that we need?

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<v ->Yes, it brings some intriguing possibilities.</v>

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<v ->The culture here is one thing</v>

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that drew me to this position.

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Everyone here is so friendly, and nice,

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and we all get along so well.

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At least once a week we go out to lunch.

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I mean, this is just such a fun city to live in.

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Also, you know, we just like to have fun.

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We have ping pong table, and Foosball,

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and it's just great to be in the center of it.

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Everyone is always evolving constantly

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and I think that's one of the biggest attributes.

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You know, willingness to adapt to what's around you,

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'cuz we're constantly changing technologies,

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constantly learning new things.

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There's so many opportunities for training

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and learning from your coworkers.

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So, I think adaptability is a huge key to success.

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<v ->Viper Ops came back and said that they were considering</v>

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that they didn't have sufficient capacity stand ups,

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you could create a better one.

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<v ->I'd have to see what their capacity concerns are,</v>

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'cuz there should be plenty of capacity.

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<v ->Everyday is a new challenge,</v>

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a new excitement, a new opportunity to learn.

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And I've seen so many projects come into

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production and we get to support that everyday.

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It's just so exciting to have a tangible product

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in the real world, that I get to see, that I worked on.

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(piano music)

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(louder piano music)

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(dog panting)

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(laughing)
That's nice of you to say.