﻿WEBVTT

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(upbeat music)

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<v Brian Roberts>Being here today</v>

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allows us to show you what we've been cooking up in the labs

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and I'm really excited to show you a few things.

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<v ->I think the big difference in this ship,</v>

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if I'm thinking about it being a cable show

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to thinking of it being a television and internet show

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is in really embracing the change.

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<v ->The platform is now really starting to pay dividends</v>

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and you're starting to see how we're opening it up

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with all the partners on the Xfinity Home.

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<v ->Brian announced that we were opening up</v>

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our Xfinity Home platform or third-party devices

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so customers now have a choice in terms

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of how they want to purchase devices.

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They can either purchase devices from us or they can go out

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and purchase devices themselves from retail.

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<v ->[Male Interviewee] I think it's powerful</v>

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and it just keeps getting better.

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<v ->We've had so many great announcements at IMTX this year.</v>

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X1 Answers is a way to ask a question

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and get an answer on your TV.

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What's the weather like in Philadelphia?

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(upbeat music)

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<v ->It began as a voice technology to enable people</v>

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who are blind to navigate the X1 Operating System

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but it's also great for people with cognitive disabilities,

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people who have difficulty reading,

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and even people who just had a long day at work

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staring at a computer screen

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who might not wanna try to read fonts off the screen

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to find the movie that they wanna watch.

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<v ->We're working on My Account</v>

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which is one of our ways to improving customer experience.

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The idea or we want to provide

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as much information to the customer

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but also provide self-help and diagnostic tools.

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<v ->Now I'm streaming live video</v>

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from my mobile device up to the X1 set-top box.

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<v Brian Roberts>The team is excited about hearing</v>

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all the feedback that we're getting here from executives,

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from people viewing this and couldn't do it without them

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and it's a great team, so I'm excited.

