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You know, we've been trying to figure out the big themes,
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and as we were heading into the cable show,
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it seemed to me like one of the huge themes
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had to be the relationship
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between the cable companies and the distributors.
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And since you represent both sides,
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I figured there's no better person to ask.
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How are you getting along with yourself these days?
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(audience laughter)
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Well, look, there's always a little or a lot,
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depending on the moment,
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of tension and excitement about the future, nervousness.
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I mean, it's like a family, and sometimes looks messy.
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But in the end, I believe our future looks really bright.
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I think there's certainly legitimate questions
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and conversations.
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My own personal view, and I think that of Comcast,
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is that the role of government versus trying
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to negotiate private relationships,
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it's better to try to have private business.
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I don't think the government is here to fix our business
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and to speed up innovation the way we can
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do it together talking directly.
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And then walking around the booth, you see energy,
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around the convention, you see energy, excitement,
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lots of new channels, and it's a great time.
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I mean, you can be
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in so many different businesses right now,
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and I think we're relevant to people's lives,
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and we're at the heart of a lot of change.
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There's always that pushback
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between which side has the upper hand.
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Is it the distributors
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or the cable or the content providers?
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And I guess, that would be my question.
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Who do you think does have the upper hand right now?
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Well, there's more distributors than ever before.
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So that has changed some of the dynamic
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in that respect for the content companies.
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But there's technological change that's very troubling
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to the content provider when you can skip commercials,
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and have no commercials altogether,
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and have many many more choices.
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And how do you get your content on all devices
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in a way that supports your business?
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So I continue to believe we work together,
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both sides can come out great.
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We've had a wonderful run.
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I don't see winner versus loser.
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I think if that happens, you have a problem,
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and I hope that's not the case,
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and I don't believe that's the case.
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Although you do bring up a huge point
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about what's happening with the TV Everywhere right now,
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with video on demand,
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with younger people not even watching television
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but finding ways to watch things online
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and changing that entire structure.
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And I guess my question becomes,
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how do you embrace all of these changes that are out there
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without completely cannibalizing
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your existing business streams?
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Well so far, obviously that's the critical area.
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I think it's on everybody's mind all the time
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regardless of what part of the company or industry you're,
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in our case, working in.
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And if you don't have your products in every platform,
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you're missing a whole generation.
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If you rely on the past to guide you,
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I think that's a mistake.
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That being said,
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we have as many multichannel video subscribers nationally
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with all platforms as we did last year, the year before.
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We're starting to see some housing growth slowly come back.
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That's gonna help.
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And we're making our products more valuable and easy to use
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for customers on all these platforms.
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So I'm gonna show some things in a little bit,
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but it's all about getting on a tablet,
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getting it on your smartphone.
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But when you can get it on a brand new high def TV,
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that's where you wanna have it most,
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and I think we're seeing
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all in all viewership and engagement higher.
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Some of that is pirated.
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Some of that is legal.
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Some of that is a different model.
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All in all, I think it's a great time.
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I hear about all this technology,
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and I think it's incredible,
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but I will admit to being a little bit of a newbie
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when it comes to the technology stuff.
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I have not figured out how
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to make TV Everywhere work for me yet,
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and I don't know if it's just that I'm slow.
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I've also heard that a lotta consumers have issues with it.
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So how do you kinda bring them along?
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So that's, I think that in,
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guilty as charged that we haven't made it
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as easy as we need to,
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and there's a lot of effort around doing that,
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whether it's in home authentication.
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So if you take your tablet, it automatically knows it's you.
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You don't have to authenticate.
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Right.
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We did this with the Olympics.
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We've done it with other events,
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and the usage is much much higher, so (mumbles).
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We've now got, this is at Comcast,
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we've got Facebook credentials when you sign up
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that'll be good enough to be your TV Everywhere credentials.
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So we're looking at these problems.
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They're all solvable.
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It's a matter of focus, commitment to it,
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a belief that this is important.
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And I think different programming rights
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have come differently.
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Different operators have embraced it.
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We're heading in a good direction.
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We've got more TV Everywhere usage than we've ever had,
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and I think sitting here a year from now,
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I think we'll have way more than we have today.
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What does the future of television look like?
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And I don't mean next month or even next year.
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But if you're talking five, ten years down the road.
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More interactive, more personalized,
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working on every device.
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A couple years ago, we said the infinity,
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we called it project infinity, anything you want,
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anytime you want it, on any device.
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Now it's up to the rights holder to figure out
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whether that's free, advertising supported,
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pay per view, subscription.
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Yeah,
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but you're the rights holder sometimes too.
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So we, each piece of content has a different value,
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different rights window that it wants
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to find for its business model.
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And I've learned that in NBC Universal is the difference
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between a show that's got tremendous syndication value,
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to a show that doesn't,
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to a show that has overseas partners.
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It's complicated, but in the end, as an engineering matter,
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this industry is better positioned with our platform
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to give you that infinite experience,
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and I think you'll see some of that in a bit.
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Can you give us an example of,
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it's sounds like it's a little bit of a working the problems
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out as you go and kind of testing things.
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What's one show or one property that kinda attests to that?
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Well, let's go back to the Olympics,
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use that as an example.
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So first of all, go back 20 years,
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there were only a few hundred hours
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of television live coverage.
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What will happen in Sochi this winter will be literally
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10 times what was done just a few Olympics ago.
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We'll have multiple networks
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you can watch live or in primetime.
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We'll have social media heavily engaged.
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We had, just Comcast had 50 million on-demand streams
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of Olympics content from London,
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and we had higher television ratings,
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even with all these other choices,
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than we did four years before in Beijing.
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So we have high expectations that when you have big events,
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or big shows, or you see the way the new launch
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of a series occurs, or binge viewing,
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I think that television becomes more personalized to you.
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Each of us the answer is not the same,
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and we as distributors and we as creators
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have to embrace that time of change,
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and I think it's pretty exciting.
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And we are, as incumbents and as leaders,
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in an opportune position.
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The Olympics are a unique example.
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You talk about the binge viewing,
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and when you guys did the watchathon,
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all you wanted to eat or watch all weekend,
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I caught up on my Walking Dead.
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And how does everybody make money off of that?
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Well, if you were the producer of Walking Dead,
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that show, I'll give you an example.
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We've had something, was the highest on-demand,
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just to make sure everybody knows what watchathon was,
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we had a hundred television series, I think it was,
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several thousand episodes,
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was the biggest week of on-demand viewing we ever had,
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and we just went with our content partners and said,
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let's focus and give people more television series choices
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to catch up and to fall in love with series.
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And that's been great for their series, for next year,
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for their advertisers' engagement.
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We're now able to have targeted ads in VOD.
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So it brings forward a relevant ad to this time period.
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It's a journey that we're on, and it's been,
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I think watchathon was a great achievement.
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We're gonna do that every 90 days, some form of that,
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and use this platform to get people re-energized
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about all the different choices they've got.
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So the advertisers get it too?
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I think so.
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And the consumers, obviously, want it (mumbles).
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So it goes to your first point.
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Maybe it's not the traditional way people
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viewed five, 10, 20 years ago, even two years ago,
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but they want that content.
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And when you give it to them in an easy way to get it,
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more viewing than ever before.
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It's not only the cable and the delivery
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of television programming that's been so different,
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but it's also how you reach out to people
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in terms of the internet.
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And I know that Comcast
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has increased its internet service provider speed
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every year for the last 11 years,
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but there have been a lot of new offerings out there,
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like Google Fiber, which is offering one gig.
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People look at that and say,
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hey, can the cable companies keep up with this?
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And I think there was a response recently
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where some people thought maybe the cable companies
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think there wasn't a demand for that.
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Is there?
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Oh I hope there's a demand for that.
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I think that's maybe not right, at least from my view.
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The more customers crave speed,
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the more the kids in the garage and the geniuses
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around the world can invent applications that require speed,
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is the best thing that can happen to our industry.
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And competition,
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whether it's a good business or bad business,
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we have to embrace that competition.
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It happened in television.
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That's why you're seeing so much innovation.
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And I think in broadband, we are the innovator.
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We took a very slow speed dial up phone business,
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and in 10 or 11 years, as you said,
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11 times we've increased our speed.
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So it wouldn't be a cable convention
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if I didn't do a quick demo of speed.
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So we, I got an email recently of a large file.
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This file is from Paul Allen,
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who's been a big proponent
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of broadband speed from the beginning.
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This is 4.2 gigabit file.
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Let's go ahead and download it.
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It's 4K, something, what would you do with more speed?
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It's just one possibility is ultra high def.
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Ultra high def, you can see it on the
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at the Comcast booth and throughout the floor.
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It's four times high def.
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This is not a 4K screen.
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So you'll get a sense, but this is some of his 4K video.
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Now 4K is gonna be a lot cheaper,
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the TV devices and the cameras,
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than high def was when it first came out.
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Unbelievable quality.
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And let's take a look and see what the speed was.
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We have a speed test.
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This is running on a cable system
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right here at the convention center,
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and this is the first time we've ever had this live.
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There's 3.2 gigabits a second.
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3 billion bits a second was the download speed of that file.
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That happened over our existing cable system.
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The point is, our network,
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this is 300 times faster than the first demo I did
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at a cable show,
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and yet it's basically the same cable network.
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All the innovation that's happening plays to our strength,
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and if consumers want and need that speed,
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our industry is gonna be able to deliver it.
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Cable labs has been working on even faster speeds than this,
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and they're gonna show that later today.
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And I think we're in a wonderful position.
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To have and exceed consumers' demand,
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we need applications that want it and we wanna see.
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That'll be great for us.
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How long will it take before I can get something
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like that in my home?
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Well we've doubled our speeds,
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increased our speeds 11 times.
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If there are needs for it, we're ready to go.
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It could be a few years.
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We're gonna have a few innovation centers
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that we're working on
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where we're gonna try even faster speeds.
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And it's not just speed,
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it's what's happening with your wifi,
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and it's what's the rest of the connectivity experience,
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and your digital products,
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and how well is it seamlessly integrated,
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and IP, and the cloud.
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And so I'm gonna show a little bit more
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of what we're working on now,
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but I think it's coming, and the speeds.
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We are 300 megabits now.
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Just sitting here a year ago, we weren't even half of that.
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So what does that mean to somebody at home
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who doesn't understand megabits?
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Well you're gonna,
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00:12:31.413 --> 00:12:33.430
it's all gonna come down to the application.
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So there was an example of a file that was four gigabits.
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That might have taken, I don't have any,
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10 minutes to download
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at another speed just a few years ago,
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happened in a few seconds.
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But once you say I love ultra high D, ultra high def,
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or I love 4K, or I love some new application,
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if we could think of it, we'd all go out and invent them.
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So that goes back to your central question.
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Is this industry flexible and able to take advantage
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of the consumer's desire to have more speed
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as these applications?
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Hell yes.
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Okay.
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Well on that resounding note, Brian,
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I wanna thank you for your time today,
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and I know you have another demonstration.
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Thank you.
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Thank you.
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(audience applause)
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Well, as I said to Becky,
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and I really believe that this may be one
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of the more exciting times to be in our industry.
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About a year ago, we said we think television
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is gonna change more the next five years
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than it has the last 50.
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And that, being about a year into that,
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I gotta think is really happening,
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and it's totally what energizes us at Comcast.
333
00:13:48.290 --> 00:13:49.270
And why is that?
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Well, it's the cloud.
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00:13:50.716 --> 00:13:53.670
The cloud is a game changer,
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00:13:53.670 --> 00:13:57.410
and for us, we had an ah ha moment when we could take most
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00:13:57.410 --> 00:14:01.540
of the smarts of your cable box, hard cable box,
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00:14:01.540 --> 00:14:03.510
and move it to the cloud.
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00:14:03.510 --> 00:14:06.110
It would allow us to have a whole new platform
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00:14:06.110 --> 00:14:06.980
to innovate off of,
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00:14:06.980 --> 00:14:10.060
and we call that the X1 Platform.
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00:14:10.060 --> 00:14:14.300
And Neil Schmidt showed this in Boston at last year's show,
343
00:14:14.300 --> 00:14:15.950
and I'm pleased to say by the end of this year,
344
00:14:15.950 --> 00:14:19.203
we will have rolled out the X1 Platform nationally.
345
00:14:20.220 --> 00:14:21.820
What's interesting is how fast
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00:14:21.820 --> 00:14:25.690
we can innovate and change that platform.
347
00:14:25.690 --> 00:14:30.690
So we've had 1200 updates in the last 12 months.
348
00:14:30.890 --> 00:14:33.230
Obviously, some are little and small,
349
00:14:33.230 --> 00:14:36.820
and consumer desires, and changes, and bug fixes,
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00:14:36.820 --> 00:14:39.680
but that's how you build a software company.
351
00:14:39.680 --> 00:14:43.160
And in fact, I think we would describe ourselves more
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00:14:43.160 --> 00:14:45.393
as a technology and innovation company.
353
00:14:45.393 --> 00:14:48.770
We have a whole new team and energy
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00:14:48.770 --> 00:14:49.880
doing this for the company.
355
00:14:49.880 --> 00:14:53.140
They're young, they're diverse, they're energetic.
356
00:14:53.140 --> 00:14:55.210
There's a vibe at Comcast
357
00:14:55.210 --> 00:14:58.470
like I have never seen in many many years.
358
00:14:58.470 --> 00:15:02.246
So we asked this team to refocus the X1 Platform
359
00:15:02.246 --> 00:15:04.793
sort of with four goals in mind.
360
00:15:06.110 --> 00:15:09.190
Make it faster for consumers
361
00:15:09.190 --> 00:15:12.100
to get at the content they want.
362
00:15:12.100 --> 00:15:15.470
Make it smarter so they can it, you know,
363
00:15:15.470 --> 00:15:17.010
they don't have to do it over and over again.
364
00:15:17.010 --> 00:15:18.730
It learns your preferences.
365
00:15:18.730 --> 00:15:20.320
Make it easy.
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00:15:20.320 --> 00:15:23.060
Criticism is it's too clunky and hard to get around.
367
00:15:23.060 --> 00:15:24.960
And make it personalized.
368
00:15:24.960 --> 00:15:29.960
As we look across the whole computer, cloud, web ecosystem,
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00:15:32.130 --> 00:15:35.450
the winners are companies who can integrate
370
00:15:35.450 --> 00:15:39.137
across all devices, across all platforms,
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00:15:39.137 --> 00:15:41.850
with a common interface,
372
00:15:41.850 --> 00:15:44.853
and they make it easy and fun to use.
373
00:15:46.070 --> 00:15:47.460
Now if you can do all of that
374
00:15:47.460 --> 00:15:49.800
and get the smarts out of the box,
375
00:15:49.800 --> 00:15:53.780
it gets allows you to rethink the cable box itself.
376
00:15:53.780 --> 00:15:58.780
So we're showing today a box we call XI3,
377
00:15:58.830 --> 00:16:00.890
that's our engineering name at the moment.
378
00:16:00.890 --> 00:16:03.490
And I have one over here, lemme go get it.
379
00:16:03.490 --> 00:16:04.620
And this box
380
00:16:07.910 --> 00:16:12.910
is four times faster, yet it's three times smaller,
381
00:16:13.700 --> 00:16:16.108
and it's half the power consumption
382
00:16:16.108 --> 00:16:18.600
than the traditional cable box.
383
00:16:18.600 --> 00:16:21.790
And once you can reimagine the cable box,
384
00:16:21.790 --> 00:16:25.600
it allows us to then reimagine the remote control.
385
00:16:25.600 --> 00:16:30.600
So this is a brand new remote that's coming out.
386
00:16:31.638 --> 00:16:35.160
It's got some cool features, less buttons.
387
00:16:35.160 --> 00:16:37.730
We're gonna show some of the capabilities
388
00:16:37.730 --> 00:16:39.290
of this in a second.
389
00:16:39.290 --> 00:16:40.950
But as I think toward the future,
390
00:16:40.950 --> 00:16:43.090
this can be open architecture.
391
00:16:43.090 --> 00:16:44.500
You can have a personalized remote,
392
00:16:44.500 --> 00:16:47.570
a family of boxes, a family of remotes,
393
00:16:47.570 --> 00:16:51.000
and we're pretty excited to open this up and get innovation
394
00:16:51.000 --> 00:16:54.010
around the remote and that experience as well.
395
00:16:54.010 --> 00:16:59.010
So all of these steps with this focus we have put together
396
00:17:00.200 --> 00:17:02.917
a kind of a new entertainment operating system,
397
00:17:02.917 --> 00:17:04.943
and we call it X2.
398
00:17:06.120 --> 00:17:08.430
So it's really the next generation,
399
00:17:08.430 --> 00:17:13.033
and it'll be out this year late in the Fall.
400
00:17:14.150 --> 00:17:16.150
We hope you'll come to the booth
401
00:17:16.150 --> 00:17:18.230
after this demo and play with it.
402
00:17:18.230 --> 00:17:22.090
It's up and running, and we're pretty proud of what is
403
00:17:22.090 --> 00:17:23.640
what you're about to see.
404
00:17:23.640 --> 00:17:25.610
So let's begin.
405
00:17:25.610 --> 00:17:29.950
You come home from work, and you turn on your TV.
406
00:17:29.950 --> 00:17:33.710
And the first thing you'll see is welcome back.
407
00:17:33.710 --> 00:17:36.370
The guide has been working for you,
408
00:17:36.370 --> 00:17:38.220
even though you've been away.
409
00:17:38.220 --> 00:17:41.168
It'll show you what programs you've recorded.
410
00:17:41.168 --> 00:17:45.710
It could show you what's on now that it knows shows you
411
00:17:45.710 --> 00:17:48.294
would historically be interested in.
412
00:17:48.294 --> 00:17:51.490
It allows to incorporate a whole bunch
413
00:17:51.490 --> 00:17:55.210
of other Comcast Xfinity relationships.
414
00:17:55.210 --> 00:17:57.410
Could be your energy management
415
00:17:57.410 --> 00:18:00.890
and how much your smart thermostat has saved in energy.
416
00:18:00.890 --> 00:18:03.870
In this case, it's showing you how the box was in sleep mode
417
00:18:03.870 --> 00:18:06.913
and how much power it conserved for you.
418
00:18:07.890 --> 00:18:11.690
Okay, so where you wanna begin is the home screen.
419
00:18:11.690 --> 00:18:13.720
So you go to the home screen,
420
00:18:13.720 --> 00:18:16.109
and I hope the first thing you'll notice
421
00:18:16.109 --> 00:18:20.420
is this is simple, beautiful, elegant.
422
00:18:20.420 --> 00:18:24.198
I'm really proud of the work the design team.
423
00:18:24.198 --> 00:18:26.180
We've worked inside the company
424
00:18:26.180 --> 00:18:28.940
with wonderful graphic designers as well as looking
425
00:18:28.940 --> 00:18:31.570
all over the world and having some consultants
426
00:18:31.570 --> 00:18:34.950
who have everywhere from Silicon Valley to other parts
427
00:18:34.950 --> 00:18:39.900
of the world to put together a whole new look
428
00:18:39.900 --> 00:18:41.360
but simple, intuitive.
429
00:18:41.360 --> 00:18:43.720
You can go to one screen
430
00:18:43.720 --> 00:18:45.610
and get to anything that matters to you.
431
00:18:45.610 --> 00:18:48.773
So let's start where most people would start with guide.
432
00:18:49.850 --> 00:18:53.110
Rather than a guide, we now have six guides,
433
00:18:53.110 --> 00:18:57.457
six personalized views, and it goes from TV listings,
434
00:18:57.457 --> 00:19:02.457
to just for kids, to movies, sports,
435
00:19:04.570 --> 00:19:07.110
and then personalized recommendations.
436
00:19:07.110 --> 00:19:11.490
So one of the things that as we even think beyond X2,
437
00:19:11.490 --> 00:19:13.560
this section or any of these guide views,
438
00:19:13.560 --> 00:19:16.620
there could be your guide that you've created.
439
00:19:16.620 --> 00:19:18.300
It could be more than six.
440
00:19:18.300 --> 00:19:21.220
It's the beginning, again, of being in the cloud.
441
00:19:21.220 --> 00:19:24.470
Allows you that whole kind of interactivity
442
00:19:24.470 --> 00:19:25.813
that we've never seen before.
443
00:19:25.813 --> 00:19:28.510
Here is a guide just of what's upcoming
444
00:19:28.510 --> 00:19:30.380
that we know you're interested in.
445
00:19:30.380 --> 00:19:33.687
So let's go to TV listings.
446
00:19:33.687 --> 00:19:38.200
Again, I think beautiful work here by the team.
447
00:19:38.200 --> 00:19:40.610
Simple, but a lot of information,
448
00:19:40.610 --> 00:19:42.710
but it doesn't feel cluttered.
449
00:19:42.710 --> 00:19:45.670
First thing I think you'll take a look at the bottom right
450
00:19:45.670 --> 00:19:49.050
for Chronicles of Narnia is Rotten Tomatoes,
451
00:19:49.050 --> 00:19:51.210
something that we integrated with a partnership
452
00:19:51.210 --> 00:19:54.070
with our open architecture to be able
453
00:19:54.070 --> 00:19:56.880
to take their ratings for every movie,
454
00:19:56.880 --> 00:19:59.370
automatically will come up on the home screen.
455
00:19:59.370 --> 00:20:01.580
You don't have to click in and get more information,
456
00:20:01.580 --> 00:20:03.850
and you can see whether this is a movie
457
00:20:03.850 --> 00:20:05.500
you're interested in watching.
458
00:20:05.500 --> 00:20:07.440
If I drop down to Duck Dynasty,
459
00:20:07.440 --> 00:20:12.440
you can see at the bottom right a Twitter score, a buzz.
460
00:20:12.970 --> 00:20:14.463
This is our partnership with Zeebox.
461
00:20:14.463 --> 00:20:16.293
This is real time.
462
00:20:16.293 --> 00:20:20.100
It changes as you choose different shows
463
00:20:20.100 --> 00:20:22.480
based on the buzz and the tweets per hour right now,
464
00:20:22.480 --> 00:20:24.700
which is what Zeebox does for you.
465
00:20:24.700 --> 00:20:28.760
And you can see how hot or not the show is at that moment.
466
00:20:28.760 --> 00:20:33.260
You also can go and say I wanna take an action.
467
00:20:33.260 --> 00:20:35.280
I can watch and record.
468
00:20:35.280 --> 00:20:36.870
Or in this case, we've added bookmarks.
469
00:20:36.870 --> 00:20:39.160
So wanna come learn more about it later,
470
00:20:39.160 --> 00:20:41.680
lemme bookmark it and set that.
471
00:20:41.680 --> 00:20:46.245
This is all doable because of our integrated database.
472
00:20:46.245 --> 00:20:50.133
Okay, so next go to the next guide, which is kids.
473
00:20:51.169 --> 00:20:56.169
So kids, we've always wanted a safe place for parents
474
00:20:57.350 --> 00:21:00.860
to be able to know this is age appropriate to my child.
475
00:21:00.860 --> 00:21:03.778
So here is for two to four year old preschoolers,
476
00:21:03.778 --> 00:21:06.590
just content available.
477
00:21:06.590 --> 00:21:08.540
If I say, well, I wanna change that,
478
00:21:08.540 --> 00:21:11.580
just this easily and this elegantly,
479
00:21:11.580 --> 00:21:13.488
go to seven to eight year olds,
480
00:21:13.488 --> 00:21:17.670
and there are recommendations for kids of seven to eight.
481
00:21:17.670 --> 00:21:21.100
Now you'll see at the bottom right here the green seven,
482
00:21:21.100 --> 00:21:24.900
which is recommendations from Common Sense Media,
483
00:21:24.900 --> 00:21:27.320
which is our partner, one of our partners
484
00:21:27.320 --> 00:21:29.060
in giving parents more information.
485
00:21:29.060 --> 00:21:32.560
Again, now it's completely integrated right there.
486
00:21:32.560 --> 00:21:34.580
Now if you come over a couple clicks,
487
00:21:34.580 --> 00:21:36.293
you'll see the Common Sense.
488
00:21:36.293 --> 00:21:38.730
There's a specific difference for a seven year old
489
00:21:38.730 --> 00:21:40.560
versus an eight year old.
490
00:21:40.560 --> 00:21:41.680
I would say if you want,
491
00:21:41.680 --> 00:21:43.610
you can lock it on to this guide view,
492
00:21:43.610 --> 00:21:46.040
and then your kids only have these choices
493
00:21:46.040 --> 00:21:47.140
by using a password,
494
00:21:47.140 --> 00:21:49.140
but as we all parents know,
495
00:21:49.140 --> 00:21:50.930
they'll probably figure out how to get around that
496
00:21:50.930 --> 00:21:52.800
before we'll know how to set the password.
497
00:21:52.800 --> 00:21:57.800
But it's fabulous integration and a kind of simplicity
498
00:21:58.180 --> 00:22:00.400
that I think we've been wanting for years.
499
00:22:00.400 --> 00:22:01.957
Okay, let's move on to saved.
500
00:22:01.957 --> 00:22:06.957
Everything you're interested in, you've saved.
501
00:22:07.620 --> 00:22:12.620
So as we think about what happens when you record a show,
502
00:22:15.220 --> 00:22:20.220
our statistics show that about 80% of all your DVR viewing
503
00:22:20.780 --> 00:22:25.410
occurs within 18 hours of setting the recording.
504
00:22:25.410 --> 00:22:27.856
So why not have the first thing to pop up
505
00:22:27.856 --> 00:22:30.833
your recently recorded content?
506
00:22:31.680 --> 00:22:33.810
And so, that's what we've done here.
507
00:22:33.810 --> 00:22:35.980
So it's easy to get right at what you've recorded
508
00:22:35.980 --> 00:22:39.482
or to go and continue watching something that you stopped.
509
00:22:39.482 --> 00:22:42.530
Or go to your bookmarks, and of course,
510
00:22:42.530 --> 00:22:45.050
there's Duck Dynasty that we just set.
511
00:22:45.050 --> 00:22:49.466
So saved has even gotten easier and intuitive and fun to do.
512
00:22:49.466 --> 00:22:52.160
Now on-demand, as everybody here knows,
513
00:22:52.160 --> 00:22:53.890
has been a huge priority for Comcast.
514
00:22:53.890 --> 00:22:58.250
This is our tenth anniversary of Comcast on-demand.
515
00:22:58.250 --> 00:23:00.720
And in those 10 years,
516
00:23:00.720 --> 00:23:05.720
we have had 30 billion downloads and orders, 30 billion.
517
00:23:06.540 --> 00:23:11.540
We're now up to over 400 million on-demand sessions a month,
518
00:23:12.020 --> 00:23:15.200
and the average session lasts for over 30 minutes.
519
00:23:15.200 --> 00:23:19.990
And we're up to over close to 40,000 movies
520
00:23:19.990 --> 00:23:22.360
and television show choices.
521
00:23:22.360 --> 00:23:27.360
So how do you get to the content you really want easily,
522
00:23:27.560 --> 00:23:30.500
and fun, and faster with less clicks?
523
00:23:30.500 --> 00:23:32.430
So as we start with on-demand,
524
00:23:32.430 --> 00:23:35.400
the first thing you'll notice is for you.
525
00:23:35.400 --> 00:23:38.140
This can be by household or by user,
526
00:23:38.140 --> 00:23:40.130
depending on your settings.
527
00:23:40.130 --> 00:23:45.130
For you movies, TV shows, networks, kids, and so on.
528
00:23:45.240 --> 00:23:48.850
So if we start in, we'd say well here's movies recommended
529
00:23:48.850 --> 00:23:53.140
for you based on the movies that you've watched.
530
00:23:53.140 --> 00:23:54.500
Here's a specific movie
531
00:23:54.500 --> 00:23:56.950
which we'll randomly pick and change.
532
00:23:56.950 --> 00:23:58.800
You watched Life of Pi,
533
00:23:58.800 --> 00:24:02.270
here's recommendations if you liked that movie.
534
00:24:02.270 --> 00:24:06.110
Here's TV dramas that we know are for you.
535
00:24:06.110 --> 00:24:07.380
And for the first time,
536
00:24:07.380 --> 00:24:10.410
we've easily incorporated web videos.
537
00:24:10.410 --> 00:24:14.230
So surprise, it knows I like the Golf Channel,
538
00:24:14.230 --> 00:24:16.670
and like golf, there are ways for me to get
539
00:24:16.670 --> 00:24:18.930
to be a better golfer if I click in,
540
00:24:18.930 --> 00:24:20.970
and I'll do that when we're done.
541
00:24:20.970 --> 00:24:23.150
If you move over,
542
00:24:23.150 --> 00:24:26.290
you can just pick all movies to search through.
543
00:24:26.290 --> 00:24:30.627
Less key strokes, beautiful, here's TV shows, networks.
544
00:24:31.910 --> 00:24:34.230
One of the things we've noticed with networks
545
00:24:34.230 --> 00:24:36.410
is there's so many networks.
546
00:24:36.410 --> 00:24:38.050
I've gotta go through a hierarchy
547
00:24:38.050 --> 00:24:40.000
that can be slow and cumbersome.
548
00:24:40.000 --> 00:24:41.950
So why not take the most recent networks
549
00:24:41.950 --> 00:24:45.560
that I've watched on demand and make them pop up first?
550
00:24:45.560 --> 00:24:50.560
Or just premium, or broadcast, or alphabetical listing.
551
00:24:52.320 --> 00:24:56.220
Again, easy to navigate kind of starting with that
552
00:24:56.220 --> 00:24:57.193
that is for you.
553
00:24:58.680 --> 00:25:00.100
Okay, so while we've been working
554
00:25:00.100 --> 00:25:02.430
on making the guide better,
555
00:25:02.430 --> 00:25:05.731
we also wanna make the remote control experience better
556
00:25:05.731 --> 00:25:08.390
and the buttons on the remote.
557
00:25:08.390 --> 00:25:10.590
So last year when we launched X1,
558
00:25:10.590 --> 00:25:13.110
we said well let's start with the last button.
559
00:25:13.110 --> 00:25:15.563
Rather than last, let's make it last nine.
560
00:25:16.490 --> 00:25:18.860
Well this has been hugely popular.
561
00:25:18.860 --> 00:25:22.000
People use this more than 10 times a day,
562
00:25:22.000 --> 00:25:25.430
and it's one of the most popular feedbacks we've gotten.
563
00:25:25.430 --> 00:25:28.170
So we've looked at how to make some other buttons valuable.
564
00:25:28.170 --> 00:25:31.023
So let's go in to Game of Thrones.
565
00:25:32.910 --> 00:25:35.023
And if I pull up the info button,
566
00:25:36.350 --> 00:25:37.920
it allows me to take actions,
567
00:25:37.920 --> 00:25:39.546
gives me information on the show
568
00:25:39.546 --> 00:25:41.390
right there while I'm watching.
569
00:25:41.390 --> 00:25:44.430
Again, I think the graphics team's done a fabulous job
570
00:25:44.430 --> 00:25:45.420
giving you information
571
00:25:45.420 --> 00:25:48.000
with not interrupting your video experience.
572
00:25:48.000 --> 00:25:52.130
But if I, we've also observed the binge viewing habits
573
00:25:52.130 --> 00:25:54.586
that we all have as consumers now
574
00:25:54.586 --> 00:25:55.660
that didn't exist a few years ago.
575
00:25:55.660 --> 00:25:58.350
So if we drop down, you know,
576
00:25:58.350 --> 00:26:00.010
I don't know about you, but my wife and I,
577
00:26:00.010 --> 00:26:02.040
we get lost of where are we.
578
00:26:02.040 --> 00:26:04.450
So here's episode six.
579
00:26:04.450 --> 00:26:05.840
The little blue check mark
580
00:26:05.840 --> 00:26:08.580
lets you know you've seen that episode.
581
00:26:08.580 --> 00:26:10.240
Come on over to episode seven,
582
00:26:10.240 --> 00:26:11.840
which is what we're watching right now.
583
00:26:11.840 --> 00:26:13.650
And the blue line at the bottom
584
00:26:13.650 --> 00:26:15.060
shows you you're halfway through.
585
00:26:15.060 --> 00:26:15.893
And you may have noticed that
586
00:26:15.893 --> 00:26:19.030
and a couple other menu screens.
587
00:26:19.030 --> 00:26:21.280
All the time, it's letting you (mumbles) real time.
588
00:26:21.280 --> 00:26:22.740
So I know I'm halfway through.
589
00:26:22.740 --> 00:26:25.683
Do I wanna stay watching, pick up where I left off?
590
00:26:27.994 --> 00:26:32.070
Another area that we've been excited to work on
591
00:26:32.070 --> 00:26:35.360
that we hadn't worked on before was accessibility.
592
00:26:35.360 --> 00:26:37.840
We've hired a new team,
593
00:26:37.840 --> 00:26:40.100
really proud of the work they've done.
594
00:26:40.100 --> 00:26:42.410
About 20% of the households of America
595
00:26:42.410 --> 00:26:44.170
live with a disability.
596
00:26:44.170 --> 00:26:45.792
That's about 60 million people.
597
00:26:45.792 --> 00:26:47.640
And so we've really wanted to focus
598
00:26:47.640 --> 00:26:51.250
how to make these products more accessible.
599
00:26:51.250 --> 00:26:54.670
So we've taken the C key on the remote,
600
00:26:54.670 --> 00:26:56.723
and we've turned it into accessibility.
601
00:26:57.980 --> 00:26:59.640
So lemme turn that on.
602
00:26:59.640 --> 00:27:01.550
Voice navigation enabled.
603
00:27:01.550 --> 00:27:03.648
And every key stroke I make
604
00:27:03.648 --> 00:27:07.880
will now give you audio feedback.
605
00:27:07.880 --> 00:27:09.210
So let's go to.
606
00:27:09.210 --> 00:27:10.770
Main menu on demand.
607
00:27:10.770 --> 00:27:11.790
Three of five.
608
00:27:11.790 --> 00:27:14.220
Press right or left arrow keys to search.
609
00:27:14.220 --> 00:27:15.193
Four of five.
610
00:27:16.180 --> 00:27:17.630
Now if I go to info
611
00:27:18.495 --> 00:27:19.328
and wanna see a particular show.
612
00:27:19.328 --> 00:27:20.980
Now playing Game of Thrones
613
00:27:20.980 --> 00:27:24.430
The Bear and the Maiden Fair season three episode seven.
614
00:27:24.430 --> 00:27:27.340
65 minutes, HBO on-demand.
615
00:27:27.340 --> 00:27:29.500
Voice navigation disabled.
616
00:27:29.500 --> 00:27:32.070
And with one click, it turns back off.
617
00:27:32.070 --> 00:27:33.670
Really cool and great work.
618
00:27:33.670 --> 00:27:36.190
I'm really excited about accessibility
619
00:27:36.190 --> 00:27:38.740
as a new category for us and a real differentiator.
620
00:27:39.614 --> 00:27:42.470
We've spent a lot of time on search.
621
00:27:42.470 --> 00:27:46.260
So with X1, we launched T9 search.
622
00:27:46.260 --> 00:27:48.810
And at the time, that seemed really cutting edge.
623
00:27:48.810 --> 00:27:50.510
And lemme just remind you what that is.
624
00:27:50.510 --> 00:27:53.170
If I wanna watch AMC,
625
00:27:53.170 --> 00:27:55.440
I just go to the keyboard on my remote,
626
00:27:55.440 --> 00:28:00.440
and I push two for A, six for M, two for C,
627
00:28:01.756 --> 00:28:04.690
and there it would be channel 262.
628
00:28:04.690 --> 00:28:08.890
No, I would like to watch AMC, Mad Men, and there we are.
629
00:28:08.890 --> 00:28:11.080
Really easy to navigate around.
630
00:28:11.080 --> 00:28:13.748
You don't need to know what channel something's on.
631
00:28:13.748 --> 00:28:15.900
About 10 years ago,
632
00:28:15.900 --> 00:28:19.410
we started talking about voice with search,
633
00:28:19.410 --> 00:28:21.310
and we've shown with smartphones
634
00:28:21.310 --> 00:28:26.310
that you can do it with your wireless phone,
635
00:28:26.660 --> 00:28:30.200
but we wanted to put it into the remote for a long time.
636
00:28:30.200 --> 00:28:32.550
This new remote finally will have,
637
00:28:32.550 --> 00:28:35.660
all the remotes will have a voice command.
638
00:28:35.660 --> 00:28:37.088
So let's give this a try.
639
00:28:37.088 --> 00:28:38.090
(beep)
640
00:28:38.090 --> 00:28:41.120
Watch Burn Notice.
641
00:28:41.120 --> 00:28:43.037
(beep)
642
00:28:45.900 --> 00:28:48.390
And then it'll go and switch to Burn Notice.
643
00:28:48.390 --> 00:28:49.780
Now what we've, in our testing,
644
00:28:49.780 --> 00:28:52.230
what we've found is that the more complicated the search,
645
00:28:52.230 --> 00:28:54.387
the more you wanna go to voice.
646
00:28:54.387 --> 00:28:56.170
(beep)
647
00:28:56.170 --> 00:28:59.399
Find movies about basketball.
648
00:28:59.399 --> 00:29:01.316
(beep)
649
00:29:07.400 --> 00:29:09.370
And amazingly, it finds just movies.
650
00:29:09.370 --> 00:29:12.300
And this is the integrated database on-demand,
651
00:29:12.300 --> 00:29:15.620
TV shows, movies, everything all in one.
652
00:29:15.620 --> 00:29:18.837
You can do it by sports teams or just ask a question,
653
00:29:18.837 --> 00:29:20.180
what should I watch?
654
00:29:20.180 --> 00:29:21.560
Or you can go by an actor.
655
00:29:21.560 --> 00:29:25.234
So let's (beep) find Don Cheadle.
656
00:29:25.234 --> 00:29:27.970
(beep)
657
00:29:27.970 --> 00:29:32.870
And just like this, there's shows that he's in now.
658
00:29:32.870 --> 00:29:35.540
Can look at his credits and all the different programs,
659
00:29:35.540 --> 00:29:37.738
25 that are available now.
660
00:29:37.738 --> 00:29:41.560
And excitingly, here's web videos that it will also pull,
661
00:29:41.560 --> 00:29:44.757
as I showed, that's all part of this integrated experience.
662
00:29:44.757 --> 00:29:47.274
So it's about personalization
663
00:29:47.274 --> 00:29:50.140
and about getting you there faster.
664
00:29:50.140 --> 00:29:52.245
But we're also excited about openness,
665
00:29:52.245 --> 00:29:56.010
and apps, and customization.
666
00:29:56.010 --> 00:29:58.583
So if we come over to the apps section,
667
00:30:01.730 --> 00:30:03.630
we've improved this quite a bit.
668
00:30:03.630 --> 00:30:08.630
So tiles are easily changed in size, and moved in and out,
669
00:30:09.060 --> 00:30:10.200
and personalized by you.
670
00:30:10.200 --> 00:30:11.880
So here's weather, which as we know,
671
00:30:11.880 --> 00:30:13.910
hasn't been so great here.
672
00:30:13.910 --> 00:30:17.540
We come over and we look at our Facebook feed,
673
00:30:17.540 --> 00:30:18.800
if that's what we wanted.
674
00:30:18.800 --> 00:30:21.720
This is kind of neat, our Xfinity Home.
675
00:30:21.720 --> 00:30:25.360
All of our home automation and energy management
676
00:30:25.360 --> 00:30:28.150
can be right there, and you can (mumbles) there.
677
00:30:28.150 --> 00:30:30.501
Here's Pandora or, in fact,
678
00:30:30.501 --> 00:30:34.010
your video web cameras for your house
679
00:30:34.010 --> 00:30:38.440
with our Xfinity Home products are really very popular,
680
00:30:38.440 --> 00:30:40.230
and again, you can do this right from your TV
681
00:30:40.230 --> 00:30:41.900
with one click on your remote.
682
00:30:41.900 --> 00:30:45.580
What's also nice is to add a tile and to make it easy.
683
00:30:45.580 --> 00:30:47.510
There's an entertainment section.
684
00:30:47.510 --> 00:30:49.910
Again, this will continue to evolve and improve.
685
00:30:50.789 --> 00:30:52.858
Here's daily, what's important to your life.
686
00:30:52.858 --> 00:30:54.778
Here's home and wellness.
687
00:30:54.778 --> 00:30:59.778
So let's say I wanna go in and get my Up band,
688
00:30:59.810 --> 00:31:02.123
which I'm wearing for my athletics.
689
00:31:03.140 --> 00:31:05.720
Gotta, there we go.
690
00:31:05.720 --> 00:31:07.290
And just like that,
691
00:31:07.290 --> 00:31:09.882
you can see I didn't work out this morning.
692
00:31:09.882 --> 00:31:10.890
(audience laughter)
693
00:31:10.890 --> 00:31:12.553
Too busy getting ready.
694
00:31:13.500 --> 00:31:15.663
So that's a sneak peak of X2.
695
00:31:16.944 --> 00:31:19.410
It's available later this Fall.
696
00:31:19.410 --> 00:31:22.090
We hope you'll come by the Comcast booth,
697
00:31:22.090 --> 00:31:24.850
because I didn't have enough time to go through a lot more
698
00:31:24.850 --> 00:31:29.146
about the cloud and a lot of other features in the demo,
699
00:31:29.146 --> 00:31:32.560
because we're pleased with how it all integrates.
700
00:31:32.560 --> 00:31:35.450
It's part of your future that I think
701
00:31:35.450 --> 00:31:38.550
is gonna be better than we've ever done before.
702
00:31:38.550 --> 00:31:40.430
It's a seamless experience,
703
00:31:40.430 --> 00:31:43.710
and what's critical is that we make it work on all devices,
704
00:31:43.710 --> 00:31:45.020
back to that original vision.
705
00:31:45.020 --> 00:31:49.350
So here it is on a TV, smartphone, tablet,
706
00:31:49.350 --> 00:31:52.040
really any IP connected device.
707
00:31:52.040 --> 00:31:57.040
And the whole look and feel is to be easy, personal, smart,
708
00:31:57.670 --> 00:32:01.480
fast, fun, and I think we're just scratching the surface.
709
00:32:01.480 --> 00:32:02.880
Thank you all very much.
710
00:32:02.880 --> 00:32:05.880
(audience applause)