A phone displaying the Xfinity xFi app.
Cyber Security

2020 Xfinity Cyber Health Report: The Connected Home is Now a Reality


Unfortunately, these devices also bring risk into the home. These risks include bad actors hacking into connected devices and using them as an on-ramp onto the home network, so they can search for and steal valuable data and identity information. Or, these bad actors may want to add connected devices to a “botnet” that’s used to attack other people and organizations.

As the largest broadband provider in the U.S. with 27 million Internet customer households, Comcast sees this happen every day. That’s why in January 2020, we launched xFi Advanced Security as a free service to all of our Internet customers with the xFi Gateway. Since that time, we’ve been able to detect and block 6 billion threats to protect our customers.

For this report, we’ve summarized the threats targeting our customers and the devices in their connected homes. The report provides the industry’s first view — on a massive scale — into these threats to consumers. The situation is clear: The connected home leaves us vulnerable to cyberthreats.

2 “Worldwide Quarterly Smarthome Tracker,” International Data Corp, September 2020