As one of the product managers for the Xfinity Stream app, I often hear from customers what they love about it, and where we could improve.
Live TV is a popular part of our app, so we hear a lot of feedback on the guide in particular – and the general theme is "just get me to what I want to watch as quickly and simply as possible."
So things like adding the ability to favorite channels, automatically filtering the guide to only include channels that are part of a customer’s subscription, adding a channel finder so customers can quickly tune to what they want to watch, and making it easier to watch channels when out of home are a few recent examples of features we added to address this notion of getting to content quicker.
All told, these little updates are making a difference. Since making these updates, we’ve seen an increase in viewership of live TV, quick adoption of new features, and positive customer feedback.
Download the Xfinity Stream app in the iOS and Android stores.