In the ever-expanding world of technology, even some of the simplest issues need a fix. We've all been there; modem doesn't seem to be connected and needs to be "powercycled," or you want to set parental controls, but don't know how. We're going to our experts -- the Digital Media Outreach Team, who help people all the time on Facebook and Twitter, for the first in a series of "how to" posts where we will answer the questions we're hearing from our customers.

This week I sat down with Kip Wetzel to shoot our first "how to" video, a fix for a common problem that has certainly plagued my household in the past: how to program your Comcast remote control so it controls both your set top box and your television. In less than a minute, Kip will explain how to fix this issue so you won't have to juggle separate remotes to control your TV and your set top box.

The best part? It's really simple! Just visit and you'll be ready to get started.

Be sure to check back with us for more tips on how to identify and solve common issues without even having to pick up the phone.