Comcast Cable announced that it was recently honored by CompUSA as the first recipient of the Vendor of the Year Award - Digital Services, in recognition of excellence in retail relationship management. Comcast excelled in all of the five qualifying categories for this award, which included Quality of Product, Customer Satisfaction, Promotional Support, Merchandising and Corporate Support.
"We are thrilled that CompUSA has selected us as the first recipient of
the Digital Service Vendor of the Year Award," said Bob Faught, senior vice
president of retail sales for Comcast Online. "This honor affirms our
commitment to deliver consistent, best-in-class service to our retail partners
as well as all of our high-speed Internet customers. Comcast is committed to
delivering great products and excellent customer service through the retail
channel and we look forward to continued success with our valued partner,
"As the nation's Number One broadband and video provider, Comcast provides
CompUSA the opportunity to offer our customers the very latest in cutting-edge
technology products and applications that our customers have come to expect,"
said Daniel Perrone, Director of Consumer Services for CompUSA. "Comcast's
mission to provide superior value to customers supports our continuing goal to
offer the best to CompUSA customers."
CompUSA offers Comcast High-Speed Internet to its retail customers at over
130 stores nationwide providing an entirely new level of broadband experience
to CompUSA customers. In the store and online, CompUSA customers can easily
check service availability, choose between a self-install kit or a
professional installation, and order Comcast High-Speed Internet Service. In
addition to Comcast High-Speed Internet, CompUSA customers can look forward to
additional Comcast product offerings through CompUSA, including Comcast
Digital Cable which is scheduled to be available in stores by Fall 2005.
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (http://www.comcast.com) is the
nation's leading provider of cable, entertainment and communications products
and services. With 21.5 million cable customers, 7.4 million high-speed
Internet customers, and 1.2 million voice customers, Comcast is principally
involved in the development, management and operation of broadband cable
networks and in the delivery of programming content.
The Company's content networks and investments include E! Entertainment
Television, Style Network, The Golf Channel, Outdoor Life Network, G4, AZN
Television, PBS KIDS Sprout, TV One and four Comcast SportsNets. The Company
also has a majority ownership in Comcast-Spectacor, whose major holdings
include the Philadelphia Flyers NHL hockey team, the Philadelphia 76ers NBA
basketball team and two large multipurpose arenas in Philadelphia.
CompUSA, Inc., a Dallas-based company, is one of the nation's leading
retailers and resellers of technology products and services. CompUSA
currently operates more than 245 CompUSA locations in more than 90 major
metropolitan markets across the United States and Puerto Rico. In addition,
CompUSA's Web site offers an assortment of more than 170,000 items. Visit
them at http://www.compusa.com.