We are committed to creating an open environment where our employees feel comfortable raising concerns and are not distracted by unresolved issues at work. No matter the type of issue involved — from workplace problems to concerns about suspected illegal or unethical conduct — Comcast Listens offers a program where employees can speak up, ask questions, or seek guidance without fear of retaliation. We encourage employees to report misconduct, and the company takes those allegations very seriously.
Comcast Listens provides employees with several ways to report workplace or integrity issues, including a toll-free, 24/7 helpline and web portal managed by an independent, third-party company. In certain jurisdictions, including the U.S., employees have the option to remain anonymous when reporting an issue. Concerns received through the Comcast Listens helpline or web portal are logged, acknowledged and, when necessary, investigated by a trained investigator from the Human Resources, Security, Internal Audit, or Law department. If an investigation confirms wrongdoing, we’ll take the appropriate disciplinary or corrective action, regardless of the position of the individuals involved. When an employee raises a concern in good faith, we strictly prohibit retaliation of any kind. For more information, click here.
Privacy is crucial to our customers, audiences, and employees. At Comcast NBCUniversal, we work hard to protect people’s privacy by implementing internal practices and complying with all applicable laws. This includes building products and services with privacy in mind, delivering them securely, and reviewing our design and delivery to improve them over time.
We inform people about how we use their information, give them choices to control many of those uses, and make product, privacy, security, and other support information available to them.
And to help fulfill our responsibilities in the larger discussion around individual privacy, we publish transparency reports to make clear how we handle government requests for information. Comcast issued its first transparency report in March 2014, and we release a new report every six months.
To read our most recent report, click here.
SUPPLIER SOCIAL RESPONSIBILITY
NBCUniversal’s supplier social responsibility (SSR) audit program ensures that sourced factories that produce NBCUniversal logo or branded products are inspected for involuntary labor, underage labor, legal wages and working hours, safe and healthful working and living conditions, emergency preparedness, fire protection, industrial hygiene, personal protective equipment, waste management, and environmental permits. We take a triangulation approach to SSR audits, which includes employee interviews, in-depth documentation review, and on-site inspection.
At NBCUniversal, business units source directly with factories and contract with licensees that select the factories to produce the products. Our program audits and emphasizes fair labor practices, human rights, and safe environmental practices at those factories, and we work closely with factory management to improve their performance in these areas, in furtherance of our goal to help them build up their capacity for sustainable production. Our audit scope is applicable for all countries except Japan, Australia, and those in North America and Western Europe.
PICTURED ABOVE: The new Comcast Innovation and Technology Center in Philadelphia, set to open in 2018, will be a hub for creativity and collaboration across nearly all areas of our business.