2012
Corporate
Social
Responsibility
Report
Executive
Summary

At Comcast and NBCUniversal, we believe in the power and possibilities of media and technology. It’s more than what we do, it’s who we are. We’re a company of nearly 130,000 employees committed to leveraging our global assets in ways that go beyond creating value for our customers and shareholders to connecting and strengthening communities. As a company uniquely positioned to inform, empower, and inspire, we embrace the opportunity to create conversation and mobilize action to address some of the nation’s most critical issues. At Comcast and NBCUniversal, it’s not just about moving our business forward, it’s about moving people forward.

 

A MESSAGE FROM BRIAN L. ROBERTS

Chairman and Chief Executive Officer, Comcast Corporation
Comcast is a success story 50 years in the making. Our primary businesses — Comcast Cable and NBCUniversal — strive to deliver the best in media and technology to homes and businesses worldwide. The collective strengths of our company create profound opportunities to inform, empower, and inspire people to make a positive difference.

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A MESSAGE FROM DAVID L. COHEN

Executive Vice President and Chief Diversity Officer, Comcast Corporation
At Comcast and NBCUniversal, acting responsibly drives what we do every day. It is a commitment shared by our employees around the globe. Together, we want our company to make a positive difference in our communities, and equally important, to inspire others to do the same.

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2012 RESULTS — BY THE NUMBERS

View a sampling of Comcast and NBCUniversal’s key accomplishments throughout the year.

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OUR FOCUS

CONNECTING MEDIA, TECHNOLOGY, AND PEOPLE

Comcast and NBCUniversal bring media and technology together in innovative ways that connect people across America and beyond, creating impact on a scale much larger than we could achieve alone. The key to our success is leveraging our unrivaled mix of assets and expertise to inform and inspire people.

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ENRICH COMMUNITIES

Comcast and NBCUniversal give back to the communities we serve. We empower our local partners with resources to improve neighborhoods and create opportunities that change lives for the better. We also provide funding and in-kind support to deepen the positive impact of nonprofit organizations.

 

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CREATE MEDIA THAT MATTERS

Timely, relevant information can inspire people and energize organizations to work toward social change. Comcast and NBCUniversal apply our unique strengths in media creation and delivery to educate audiences and move them to action. Our focus on elevating issues and raising awareness, from the presidential election to Hurricane Sandy relief efforts, helped amplify information’s power to spark positive results.

 

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OUR FOCUS

BRINGING OUT THE BEST IN PEOPLE

We focus our energies on helping our employees and our millions of customers, viewers, and audiences learn, grow, and realize their potential. This impulse is more than a value, and greater than a principle. It is a daily measure of our success.

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PROMOTE DIVERSITY AND INCLUSION

Communities thrive when they embrace different backgrounds, perspectives, and experiences. Likewise, Comcast and NBCUniversal become stronger and more innovative as we grow more diverse. We champion diversity among our employees, in our programming and films, across our work with suppliers and business partners, in our community investments, and as a cornerstone of our corporate governance.

 

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DEVELOP AND ENGAGE EMPLOYEES

Our nearly 130,000 employees make Comcast and NBCUniversal what we are. Their ingenuity and passion infuse everything we do, from providing exceptional service and innovative technologies to creating insightful and entertaining content. We create an attractive work environment — and reward our employees’ dedication — by offering competitive pay, comprehensive benefits, professional training, and opportunities to build leadership skills.

 

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OUR FOCUS

DEEPENING TRUST THROUGH STEWARDSHIP

Our view of stewardship is broad, encompassing virtually every aspect of our businesses. To us, stewardship is rooted in the ways Comcast and NBCUniversal engage with others and honor our commitments. It is, at heart, about how we build and nurture relationships, which are among the most important elements in our long-term success.

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OPERATE RESPONSIBLY

Comcast and NBCUniversal conduct our business with the highest standards of integrity, ethics, and fairness. We dedicate significant resources to protecting the privacy of our employees and customers, promoting safety across our operations and facilities, and being accountable to our stakeholders.

 

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REDUCE ENVIRONMENTAL IMPACT

As we create technology innovations and practices that reduce our own environmental impact, we are also empowering our customers to save energy. Comcast and NBCUniversal invest in building environmentally sustainable facilities, expanding our fleet of fuel-saving hybrid vehicles, and promoting reuse and recycling in our productions. We also leverage our media channels to raise awareness of environmental issues and encourage others to conserve resources by making small changes in their daily actions.

 

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