Mar 28, 2012

The Evolution of Xfinity Voice: Free Text Messaging, Readable Voicemail and More

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We're constantly looking at ways to add new features to our Xfinity Voice service. We've invested in and built an IP-based digital network, which allows us to introduce over nine million Xfinity Voice users to innovative communications features that have typically been associated with smartphones and business use.

Today, we're introducing two new features for our Xfinity Voice Unlimited Nationwide Talk and Text plan. The first is free text messaging through our Xfinity Mobile app, which could help customers save money on their wireless bills. Users can receive simultaneous text alerts across all of their devices (including Apple®, Android™-powered smartphones and iPads) so they can respond right away no matter what device they may be using at the time.

In addition, users can send text messages to anyone, anywhere in the country, as well as more than three dozen countries, including China, Brazil, Canada and, coming soon, Mexico, all for free. And we won't stop there, we plan to add even more countries in the future.

We're also launching a new readable voicemail feature that sends a transcription of a voicemail directly to any email address. With it, users can get messages faster and without having to log in to check voicemail, listen to messages and delete them.

Both text messaging and readable voicemail also can be accessed online through our Xfinity Connect web portal. There, users can listen to voicemails online, send and receive email, jump quickly and easily to their Facebook and Twitter accounts, as well as access their digital address book, calendar and DVR manager.

With Xfinity Voice, users can continue to rely on all the same home phone features they love. Plus, we continue to receive great feedback about universal caller ID, which enables customers to see who's calling on their TVs, PCs, smartphones and cordless phones.

We'll continue to evolve the communications experience in the home even further with Skype on Xfinity, which will enable our Xfinity Internet users to host video chats and send and receive text messages on their HD TVs with the millions of Skype users around the world. We're committed to evolving Xfinity Voice to meet our users' needs today and we've built a network that allows us to introduce the new features they'll want tomorrow.

Join us tomorrow at 11:15 EDT here on Comcast Voices for our #XfinityVoice webcast. To find out how to use these new features, watch our how-to videos on text messaging and readable voicemail.

Tags : Skype on XFINITY, XFINITY Voice

 
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