Apr 5, 2016

Next stop, Charleston

We’re building a brand new customer support center in Charleston, South Carolina and adding a team of more than 550 people to help answer your questions, faster, and with the southern hospitality the Palmetto State is known for.

What does that mean for you? If you have TV, Internet or phone from Xfinity, you’ll have more than 550 people to help you get the most out of your products, as well as assist you with anything you need—from technical issues to billing questions.

It’s all part of our effort to improve your experience with us, making sure you get the service you need without waiting around. The construction of the Charleston center follows the three new customer support centers we’re opening in Spokane, WashingtonAlbuquerque, New Mexico; and Tucson, Arizona and is another step forward in our commitment to hire 5,500 new customer care employees.

And what does this mean for Charleston? More than 550 new jobs in a state-of-the-art customer support center. It’s the latest in a series of updates we’ve made throughout the region, including investments in making our network more reliable and other technologies — all part of our commitment to respect your time and simplify your experience.

All our customers deserve a faster and hassle-free experience with us. Hiring more talented people to help you navigate your TV, Internet and phone service is one way we’re making that happen. And if you’re in the Charleston area—or are considering a move—check back with us this summer when hiring begins. We’re looking for great people to join our team.

Tags : Customer Experience, support center, XFINITY

 
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