Jun 18, 2014

FCC Report: Xfinity Internet Consistently Outperforms

The Federal Communications Commission (FCC) has released its fourth “Measuring Broadband America” report, following reports in 2011, 2012, and 2013. As we have seen with the earlier versions of the FCC’s report, Xfinity Internet continues to perform well for our customers, providing high speeds and reliability.

The FCC reports demonstrate that our Xfinity Internet service consistently delivers more than our advertised speeds every day of the week and every hour of the day, even during peak usage periods. In fact, Xfinity Internet was the only cable company or DSL provider to exceed advertised speeds since the start of these reports in 2011. This is due largely to Comcast’s early and continued investment in DOCSIS 3.0 technology and in our network, proactive network capacity management, an extraordinary focus on network and service reliability, and on the continued upgrade of Comcast-provided customer equipment. The latest report shows that our download speeds exceeded advertised rates by 108%, up from 103% a year earlier.

It is notable that the FCC's report also found that average subscribed download speeds across all ISPs went up almost 36% (to 21.2 Mbps) since last year and over 90% since 2011 as ISPs offer faster tiers and more consumers choose to subscribe to those tiers – which is a great story for the state of broadband Internet in the U.S. And as our customers know, over the last several years Xfinity Internet speeds tiers have been going up dramatically as we introduced 50 Mbps, 105 Mbps, and now 250 Mbps tiers in our DOCSIS network and 505 Mbps over fiber in some areas.

We are pleased that the FCC's report once again validates our technical and operational efforts, as well as significant investments to date, so that we provide the best and most broadly available Internet service in the U.S. As we look ahead to the next report, we hope to explore with the FCC how we may go about adding new measurements to track things like the adoption of new standards, such as IPv6 and DNSSEC.

 
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